Cashier/ Shift Leader (Current Employee) – Ashburn VA – August 19, 2015
During my time working at Dunkin Donuts, I've never felt much loved by the staff and customers. The co-workers are great and the managers are top class. The managers always keep in contact with employees 24/7 and try to give the employees their best preferred schedule.
Crew Member (Former Employee) – New York, NY – December 16, 2017
very stressful! So much hours with so little money. can't even get time off, we can't even get drinks or food without having to pay. nasty management, so much drama people need to realize its a workplace not high school.
Restaurant Manager (Current Employee) – Utica, NY – December 16, 2017
I was in a manager role so I had to handle everything on a daily basis. constant phone calls from upper management and employees. I learned a lot about time management and became very good at what I did but I never felt appreciated. I worked 6 days a week about 50 hours. It was non stop
Assistant Manager (Former Employee) – Pass-a-Grille Beach, FL – December 16, 2017
Dunkin Donuts was a great company to work for most of them are pretty good but I found a few that aren't some of the management think that because their management they don't have to jump in and help when we are busy but overall it is a good place to work just needs to learn to train the new employees better
Crew Member/ Cashier (Current Employee) – Lee, MA – December 15, 2017
Cashier primary responsibilities include operating cash registers, greeting customers, taking food and drink orders, completing transactions. Prioritize guests and ensure each is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Communicate appropriately with fellow team members fairly and with respect. Reconcile cash drawer.
Cashier (Former Employee) – East Providence, RI – December 15, 2017
When i worked at Dunkin' Dounts it was a great experience worked with alot or caring and loving people. I learned by working there you also stick to your self because alot of coworkers like to cause drama. I also learned that no matter how hard it can get dont ever give up on your self or the job and Dunkin' Dounts is a very hard working place but you learn not every job is easy to have.
breaks was good, coworkers were nice and loving, work with your hours
Baker (Former Employee) – Westlake Village, CA – December 15, 2017
Trying to give the store good public relations instead of turning customers away because the manager wants to sleep instead of taking care of his job. Poor training, poor everything. You work and never get your 10 min breaks. They are violating EEO!
restroom breaks and that is it
discrimination as soon as your hired, no benefits, no life balance. This is a heads up.
Front End Cashier / Customer Service (Former Employee) – Bloomsburg, PA – December 14, 2017
it wasn't bad for a second job first for dealing with the public. learning the drive thru and the computer system. putting multitasking to the test. it made me relies how much of a multitasker I am and I love it.
you can eat all the donuts you want.
needed more money, hard to not get paid much with all the bills.
Dunkin Donuts Crew Member (Former Employee) – Parkesburg, PA – December 14, 2017
working at dunkin donuts was a very interesting experience. the main thing I can say I got out of working here was being able to smile at someone and tell them to have a great day while they scream about how they didn't like how hot the hot coffee was