Crew Member
Dunkin Donuts-Kansas City, MO (NORTHLAND) - Kansas City, MO

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Ensures a Satisfactory Guest Experience:
>Holds the Guest as their most important priority at all times
>Handles high pressure situations calmly
>Understands all hospitality standards and holds self accountable for them
> Educates Guests on product line and added value available to them
Drives for Results:
> Takes accountability for understanding all in store marketing promotions
> Executes new product rollouts including selling to Guests and product execution
> Acts quickly to solve problems in area of responsibility
> Makes all products to standard exactly as the Guest has ordered them
> Provides feedback and suggestions to improve restaurant performance
> Participates in action plans to address issues and opportunities
Works with other Team Members:
> Treats people fairly and with respect
> Executes team service
> Actively learns and takes on new assignments and responsibilities
> Shows up for work as scheduled and is ready to work on time
> Stays focused on the Guest and accomplishes all work assignments with excellence


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