Corporate is unorganized and in the stone age, franchise owners do whatever they want
Shift Lead (Current Employee) – Minneapolis, MN – November 12, 2014
For a barista, this company offers a grab-bag of situations. I've worked with everyone from the completely socially awkward and uninspired to the portentous snobby barista. None of which seem to care about the functionality or flow of their work place. I've never met an owner who actually cared about or had a passion for coffee. They just wanted to make money on the name and face of someone else's business. Many have not set appropriate standards for their businesses. Some none at all. There are however a handful of really amazing owners that do their own thing and make it an awesome experience. They have no training standards at all throughout the company and most often are left with chaos and inconsistency throughout. Example: Some baristas know how to make drinks and know all the recipes, some of them don't. Some stores encourage their baristas to use micro foam and latte art. Some stores go the Dunn Bros standard of middle of the road foam. All in all unless you are good at handling chaos and stress all the time, I don't recommend it. If you care about coffee, work at a smaller specialty store.
1 free pound of coffee a week
No breaks, No healthy food, chaos, bad owners and bag management.