A typical days work consist of checking in and out clients, updating clients info and ensuring client insurance is consistant, directing customers to correct location and answering phones, critical thinking when resolving clients concerns and issues.
I love working for DuPage County Health Department
I learned a lot working with the Mental Health population and Woment Infant and children department, it has given me a better insite on what people with mental disabilities have to deal with on a daily basis. The health department also provided a wide variety of classes such as "Hearing Voices", "First Aid for Mental Health", CPI classes, trained in Confidentiality and HIPPA, Blood-Borne Pathegens.
Trained in Vital records and Enviornmental Health issuing Food Permits and familiar with Water Samples.
Management is great in ensuring we are kept up to date on any changes and new information within our department.
My co-workers and supervisors have been nothing but supportive in working with a team approach and learning is ongoing. It has been a joy to work along side such wonderful people, each department though separate, work very well together when needed.
The hardest part of my job leaving this job that has such a valuable impact on my life as an individual. Clients that have also made an impact on my life as well, they have made me a better person, I am able to see the person and not the disability.
The most enjoyable part of my job are the clients, connecting with them on a daily basis, getting to know them and their families, helping and serving my community with all the resources that the county provides.
connecting with the community and networking