Pros: made some great, long-lasting relationships with coworkers
Cons: everything stated in the description, benefits, hours, the amount of multi-tasking that was expected of you
I was an employee for almost 6 years when I finally opened my eyes and saw what a joke this place was.
I worked for 3 different departments within the company and saw how differently each of them were treated by management.
For starters, the people I worked with on an day to day basis were PHENOMENAL. Even my direct supervisors and office managers – more... were amazing. Any time there was an issue, they truly had an open door policy. If you're looking to find life-long friends, this is a GREAT place to work.
If you don't wan't to be micromanaged by upper management while being worked like a dog, doing 10 different jobs with minimal pay and terrible raises, this is not the place to be. The last department I worked for (physical therapy), I basically did anything and everything that didn't require a license or certification, from reception, to call center, to referral coordinator to PT tech. Literally a jack-of-all-trades. Upper management is so concerned about the department making money, they put a "quota" for the therapists to hit per patient in terms of billing (I believe it was 5 units per hour). They were working like dogs, putting in long hours, double booking patients, seeing patients during their admin-time, just to help their numbers. Our therapists are GREAT, but it's not fair to them, or anyone in the department to get worked as much as we did. The turnover rate in the department was unbelievable. People are just up and quitting because they're getting tired… both physically and mentally. I can't even begin to count the number of times I've left work in tears of pure exhaustion.
Raises were MAYBE 15-20 cents a year, which didn't even help the cost of living, especially seeing how taxes keep going up and up (which is out of everyone's control), but every year, my paychecks kept getting smaller and smaller.
DuPage Medical Group only cares about one thing…. the money in their pockets. They don't care about their employees or even their patients as much as they say they do in their slogans. Their customer service is a total joke. Anyone that works at their main office in Downers Grove off Highland Oaks does not care about you. They're becoming way too big and think the little people are replaceable.
The health insurance is terrible. Nothing like being told you can only go to a DuPage Medical Group facility with a $3000 deductible or an HMO that takes half your paycheck away just for the premiums alone.
The plus side is they do have a tuition reimbursement!! The catch is that you have to pass your classes with a "B" or higher in the class, and they'd only cover classes that will help your career within the company, AND you have to be there for a year after they pay you back for the classes or else they make you pay it back, AND they do not cover the expenses for books, AND your classes cannot affect your work schedule. I believe it was up to $2,500 they'd reimburse you.
They stopped the lunches that the vendors were providing to other offices too earlier this year.
If DMG is requiring you to wear a uniform (both radiology and physical therapy did), they would provide you a small stipend of $100 if you were a full time employee ($50 if you worked 15-30 hours, and nothing if you worked less than 15 hours), and anything over that $100, you'd have to cover. The clothes were so cheap and you'd MAYBE only get a polo or 2 out of that stipend. At least REPLACE the clothes at the expense of the company if it's required. Who has that kind of money, especially with how terrible DuPage Medical Group pays. Even getting a "perfect" review resulted in MAYBE a 15 cent raise- and that's if you're lucky enough to get good scores (the company feels that nobody should get a "perfect" review since there's ALWAYS room for improvement).
Morale is so low. Employees are not caring about their jobs like how they should because they're not appreciated by upper management. Everyone is micromanaged- if I was ever sick, I'd have to provide a doctors note, even if it was just for 1 day (whether or not I used vacation or personal time). If there's an issue, upper management will not do anything to help out their employees. I was originally hired as an MA, but then got thrown into a call center. When I asked HR about it, all they could say was "It's up to the manager to place their employees where they see fit". So just because you're hired for something, doesn't mean you'll actually be doing that job.
If you REALLY need a job, give it a shot- that is, if you're "good enough" in the company's eyes. Some of the people they hire…. you can't help but wonder what they did during the interview that landed them the job, especially seeing their work ethic.
DuPage Medical Group- "we don't care for you". – less