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Duty Free Americas
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33 reviews

Duty Free Americas Employer Reviews

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  • Job Work/Life Balance
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What I enjoy the most
Sales Floor Training Manager/ Dispatch Supervisor (Current Employee), Atlanta, GAApril 14, 2014
Pros: meeting new people everyday, free parking, discounts
Cons: hours, long hours on your feet, can't bring liquids
The most enjoyable part of the job is being able to interact with a variety of people. On a daily basis, I learn about different foods, cultures, and other countries way of life. Travelers ask questions, and I am able to learn different languages. I have been able to utilize my customer service in a positive manner in order to direct the passengers – more... in the airport. This is the most exciting element of my employment! – less
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It was an enjoyable experience
Sales Associate/Cashier (Former Employee), Charlotte, NCJanuary 24, 2014
Pros: employee discount, the airport is a great environment
Cons: people can get to you although it never worked with me
The work environement was great, I like interacting with people and that was the perfect place to do so. I learn so much about the reatail business, fragances, duty free rules, various brands... The hardest part of the job was leaving, because everyday I was looking forward to being at work and doing my part of things.
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n/a
Inventory, Warehouse (Former Employee), Atlanta, GAJanuary 6, 2014
inventory, warehouse, customer service.. helping the customers and doing inventory
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Very laid back and comfortable environment
Customs Coordinator (Current Employee), College Park, GAOctober 30, 2013
Pros: going home early
Cons: short lunch break
My typical workday is preparing documents for U.S. Customs to approve receiving merchandise in our warehouse. I have learned to be very computer savvy since working for this company.
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Management needs to be revamped in Salt Lake City
Sales (Former Employee), Salt Lake CityOctober 25, 2013
Pros: meeting fun and interesting passengers
Cons: very poor management, low pay, going through security everyday.
Management caters to the bad employees, because the focus only on them. we have had an extremely high turn around in the Salt Lake stores. They won't comply with one of the contracts. Breaks are often forgotten. When employees leave the company others are asked to cover the shifts often for 16 hours a day with only a 30 minute lunch. They have one employee – more... that continually needs to be retained and they keep just because of lack of staffing. One supervisor yells and gets snippy. It can be a rather hostile environment to work in. Loved working with customers from around the world and getting to know other airport employees. They have no leeway with scheduling. They go through people with tissues. – less
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Get to work
SALES ASSOCIATE (Former Employee), Miami International Airport, flOctober 22, 2013
The hardest part of the job is trying to compete with other associates to meet the monthly goal. It does get people stressed out. I worked part time and i felt like in the hours i worked wasn't enough to advance towards the monthly sales goal.
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involve sales
Sales Support Associate (Former Employee), Miami, FLSeptember 24, 2013
Pros: good experience
Cons: pay
good job meet different people very fun experience. not much as far as pay but a oppurtunity worth taking
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Great Job
Lead Sales Support- Full Time (Former Employee), Queens, NYSeptember 22, 2013
Typically my day at work began around 2 or 3 pm at first i learned how to do flights where after a customer purchases an item i deliver it to there flight gate. In that i improved my organization as well as interpersonal skills due to the interactions with the customers as they received their merchandise. The hardest part of the job was id have to say – more... not having a customers item due to payment or computer problems, in that event i have to calm down a riled up person ready to enjoy their vacation. The best part by far was actually the people and all the different languages and cultures. – less
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Selling watches, Jewelry, cosmetic products and gifts at an affordable prices, and taxes free for international Passengers.
Senior Sales Associate (Current Employee), Jamaica, NYSeptember 21, 2013
I work at the gift department at Duty Free Americas, JFK Airport. I Help the customers to find the kind of watches or gifts they're looking for. sometimes I translate in French for customers who doesn't understand English. I learned about the features of many watches. The company offer free training occasionally, I went to many training about watches, – more... customer service. The management is good, the co-workers are friendly. The hardest part of the job is when a fly is delay the employees have to stay overnight to work. The most enjoyable part of the job is when I help a customer and I see he/she is very happy with the service I provided and the product that I help them to find. I am patient, kind and helpful. I always make the customer feel welcomed. – less
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Overall a good place
Sales Associate (Former Employee), AtlantaSeptember 14, 2013
Overall a good place but the irregular schedule makes planning other things in your life a bit hard.
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very stress palce to work
supervisor (Former Employee), AtlantaSeptember 5, 2013
Pros: 401k
Cons: very expensive health care
i had the most worse 6 month ever. the managment really sucks. they don't keep thier words. constantly abuse and stress the most hard working employees. i will never or wish to work there!!
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Time consuming and at times boring .
Sales Associate (Current Employee), Atlanta, GAAugust 30, 2013
Duty Free at times can get really fast or really slow. located on F terminal , so very little flights come out of there compared to other terminals . Management is ok at times depending on which manager works that shift . The hardest thing about Duty Free is making Sales goals when its over 50,000 to 75,000 as if they dont want anybody to break it . – more... The most enjoyable part has to be interaction with all different type of people you meet . – less
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Fast paced, high volume duty-free retail store
Sales Associate (Former Employee), Miami International AirportAugust 27, 2013
Pros: participate in meeting monthly store incentives. excellent quality products.
Typical day at work:
Store housekeeping, merchandising,pricing, loss prevention, cash register operations. Replenish merchandise; participate in receiving inventory.
Demonstrate an awareness of all product information.
Assist in floor moves, merchandising, display maintenance.
Adhere to Company policies, procedures and practices including pricing, custom – more... regulations and loss prevention.

My coworkers were friendly and cooperative,
I learned to opérate the cash register.
The hardest part of the job : receiving the merchandise and carrying very heavy liquor boxes..
The most enjoyjable part of the job: Selling, Selling, Selling!!! – less
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Great Pay, Backwards Company
Sales Associate (Current Employee), atlantaJuly 16, 2013
Pros: pay rate fulltime
Cons: high turnover, lot of down time, no flights, no resonable leave accrual
I applied for this position because of the FT hours and pay rate. That is the ONLY reason I am still here while actively looking for other employment. My job is really nothing but politics and who likes who. There is a high turnover rate because of this. You cannot take personal time off if you do not have leave, emergencies included. You do not have – more... the option to choose non-paid time off. This is ridiculous because you only gain 30 mins (If that) of leave every pay period. I would NOT refer this company to anyone! No appreciation of employees and no incentives. – less
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fun workplace
Coach Luxury Boutique, ATL Airport, GA (Former Employee), atlanta gaJuly 5, 2013
Enjoyed my time working there.great benifits. Also friendly staff
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the main ofice is not in phoenix
Assistant Manager (Former Employee), Phoenix, AZJune 16, 2013
The main office is not in phoenix so it is difficult to get promotion and the growth opportunity is not their. The company do not care for the employee in phoenix location.
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Great retail environment
Store Manager (Current Employee), Port Huron, MIApril 2, 2013
Great place to work and grow your career. Fantastic customers. Always something to do. Good Commission program.
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Pure work
Retail Sales Associate/Warehouse Assistant (Current Employee), China, MEFebruary 5, 2013
Pros: with health benefits, insurance, bonus, paid holidays and overtime, annual leaves and with housing allowance.
Cons: small pantry area, without food and transportation allowance.
Working in Duty Free Americas is really a tough and yet a learning enjoy job,more on physical work especially in our department.We do much of receiving from warehouse and transferring of stocks from store room to sales floor.Assisting the customers and other colleagues with their needs in the sales floor.Inventory accuracy.
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good company to work for
Stock -associate, full-time, Jamaica JFK N.Y (Former Employee), Jamaica, NYFebruary 1, 2013
Pros: great people to work with
Cons: bad pay
good company to work for great people, you meet a lot of different people with a lot of personalities.
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A great place to gain work experience
Cashier (Former Employee), Calexico, CAJanuary 31, 2013
Pros: great work enviroment, co-workers
Cons: temporary job
When i worked at Ueta, it was a great place to work, everyone is very nice, from the cashiers to the supervisors they really help you learn and understand what hard work is.