Decent starter company to work for. Get your licenses and then leave
Senior Stock Plan Specialist (Current Employee) – Alpharetta, GA – July 17, 2015
There is a huge disconnect between the customer service side and the corporate services side. The customer service side (Financial Services Representative) is the worst. It's pretty much a highly micromanaged, sales, call-center job. Your breaks are scheduled, your lunches are scheduled and you pushed to get what they call "leads" or you'll be frowned upon in the company.
I've worked on both sides of the company. I currently work on the corporate services side which is slightly better than the service side, but our technology is very dated. We've become very reactive in regards to what our competitors are doing rather than being innovative.
Finally, they don't promote people who are smart, work hard, and are clearly the best choice for a position. The promote people based on the "buddy system" and how well you're liked. I've seen people who have below average job performance promoted to higher positions because they were well liked.
Free coffee, if a rep they tend to offer a lot of overtime