Customer Service Representative
AristoCraft - Oxford, MA

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AristoCraft is the premier distributor of drycleaning, laundry and tailoring supplies. We are seeking a self-starting Customer Service Representative to maintain office operations by providing administrative and clerical support for the warehouse staff and sales reps; provides customer support.

Primary Responsibilities include:

  • Order entry
  • Reviews Daily Edit list
  • Shipping feedback
  • Assembles daily delivery slips
  • Reviews prior day delivery paperwork for changes to billing
  • Completes and review daily billing and post invoices
  • General customer service duties
  • General administrative duties
  • Generates monthly requested customer reports
  • Contacts Sales Reps / Customers about daily back orders
  • Answers phones
  • Other duties as assigned


  • High School Diploma or equivalent
  • Previous customer service / office experience a plus


  • Working knowledge of in Microsoft Word and Excel
  • Excellent attention to detail
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and cooperatively within a team
  • Experience using automated finance & distribution management systems preferred

If interested, please submit resume for consideration. We are unable to take phone calls regarding the position.

About this company
E.J. Thomas Company is the largest full line laundry and dry cleaning supply company in the Midwest. We've been in business since 1936 and...