Head Teller (Former Employee) – Washington, DC – March 25, 2014
They are unorganized. Rules change daily depending on who you speak with in back office. They have terrible customer service skills. The staff is mostly burnt out bankers who just want to collect a paycheck. Their systems are ancient! They gossip like high-schoolers. Overall they were extremely unprofessional.
Coordinating with Lending Officer to ensure prospects have provided all information to ensure a proper write up and be presented to Loan Approval Committee. Contacting customers to provide updated financial information for loan renewals. Servicing them with all their financial needs, i.e. loan advance requests, loan payments, wire transfers, account transfers, etc. As always, the most enjoyable part of the job is having a satisfied customer.
the company conduct is against labor laws for they make up their own rules and regulations not in line with Labor Laws regulations and/or practices. In order to stay employed they underlying want for one to work weekends in order to keep up with their overwhelming work load instead of hiring more employees plus ostracize employees that don't work on weekend
Largest Community Bank in the DC area- Relationships F.I.R.S.T
AVP & Bsuiness Relationship Manager (Current Employee) – Washington, DC – July 31, 2013
My job is basically to develop new business for the bank and also expand on existing client relationships. The key word is "Relationship" because that is how I build my portfolio.
I have learned many things and amogst those things:
-How to partner with the community effectively -How to maximize on current relationships. One way I was able to achieve that was by attending periodic sales trainings with different scenarios and case studies involved, and also by providing excellent customer service at all times.
I manage a team of 6 people and I really enjoy being coach and building my team up and get them to where they want to be as well in their careers.
I enjoy helping clients and provide them with what they truly need, by listening and assesing and then providing a solution. I always enjoy success and exceeding goals.
CLOSER (Former Employee) – POTOMAC, MD – June 12, 2012
This place is the worst place to work for. First of all, many borrowers call everyday to complain about late fees being charged, credit messed up, county threats because escrows are not paid and so on. Their Residential Mortgage Dept is the worst. They do not keep records of ANYTHING, their system sucks and of course, they make you work like a horse.
they only pros is that you get you work done, and it doesnt matter if its well done. the manager doesnt care as long as they get business.
everything is bad about this place. i do not understand how they keep their business.
Executive Assistant to Chief C & I Lending Officer (Current Employee) – Bethesda, MD – May 22, 2012
I have been at EagleBank for about 6 months now. Never working in the banking industry we this may be a good fit for me to learn and grow with in the Bank. As it turned out my supervisor really wanted some one with alot of banking history of which I did not.
Overall I have been able to learn quickly and produce quaility work. This is a very close net bank and they really try to help you reach your full potential.
I have really met some wonderful people within the bank and I have learned a great deal of banking.