Eastbay Employer Reviews

Low pay, supervisors make .50 more an hour and think they're god. Place is a joke.

I have learned too be fair minded and consisent with the associate here at Eastbay. Also getting involve with management and leading groups. A typical day here at work will be emailing buyers on the products Eastbay carry's. The most enjoyable part of my job is working with the associate, to understand the associate work ethic.

I loved the call center. The workplace was casual and friendly. However, pay was too little.

I hate the warehouse. Overly demanding with little respect to the people who actually know what they are doing. Inconsistency with all shift and all leads and lot's of blaming and buttering up to climb up the ladder.

If you like a slow paced place to work as an IT professional then Eastbay is a great choice. Nice co-worker around, and they like to share knowledge and responsibilities.
Company's benefit is awesome.

Everyday we are learning new things at Eastbay, and it's fun.

Eastbay is a fun place to work and wish I could go back everyday. Its never the same and always interesting characters on the phone, realitvly easy job.

Easy going fast paced place to work. Team memebers are friendly, training is good.
Unless you have a degree and 5 years in the company moving up will not happen. Dead end job.
Graet for working around another job, or around school hours.

If your looking to make a little extra money and don't plan on staying very long then Eastbay might be for you. It's easy to understand the process, flow and what's expected of you on a day to day level because it rarely changes. It can be hard, physical labor at times with very short breaks. If you work full time your likely to wear out pretty fast.
As – more... long as you show up to work and do your job, your likely to survive your Eastbay experience in one piece. However, as soon as you start to take the job seriously, the stress will get to you. Management is a complete joke, always riding up and down the isles on their bicycles, constantly staring and trying to look intimidating. As long as you keep in mind that they are completely incompetent then you'll be able to survive the hilarious glares and stares they constantly deliver. They are incapable of motivating their team and would rather bring you down then build you up. They could all use some lessons in leadership.
As a summary, Eastbay is a low-paying, physical labor job that shouldn't be taken too seriously or approached long term. It's not a career or an environment you want to work to in for a long time. – less

Hours were great. you can create your own schedule but short breaks and lunches.

You have the chance to advance and you know what is needed of you on a day to day level.

I love working at Eastbay. The supervisors are all friendly and supportive and my co-workers are easy-going and fun to be around. Also Eastbay offers advancement opportunities for those wishing to further their career.

A typical day has a steady call volume so I am answering calls for my entire shift. I have learned professionalism working at Eastbay – more... and every day I learn how to better resolve customer service questions. Our team of supervisors are great at answering questions and helping improve overall job performance.

The hardest part of my job is sitting. Prior to Eastbay I worked as a bartender and waitress, which is a fast-paced job. I am a high-energy individual and I prefer longer, more personalized interactions with customers.

The most enjoyable part of my job is training. I know that sounds a little crazy but training is actually a nice change of pace from answering phones. Plus being trained in more areas helps provide better customer service to callers and generally you get a raise after being trained in a new department. – less

first thing job of the day was to check P.I.T. that were down for maint. and to check water levels in batteries. had around 30 batteries. check my computer for any e-mails talk with the lead and other maint. personal to see what was needed. I worked the second shift. Was there by myself after five o'clock. mainly worked n HCM conveyers. had weekly and – more... monthly assigned pms. Got along with all management and co-workers. I was there so long and know every department. Also filled in as catalog mailing list machine operater. – less

Hometown people trying to run a multi-million dollar company.
I was in management making good money. New VP and his buddies fired middle management. The staff I oversaw was overworked and underpaid. No one cared. On call 24x7 with no compensation. Learned never to work for Eastbay again.

You would come to work and your co-workers would greet you. The only hard part about your job was to be calm and not try to yell at the customer, but you got used to it.

They Need to interact with their employees better to improve work performance...

Read invoices and print labels that go on returned products from customers. How to read invoices and how to put certain labels on certain items. Co-workers were nice and helpful

I enjoyed my time with this company. I was allowed to set my own hours. I created my own job and got a promotion to do it.

While I was there I worked hard and made sure our agents and our customers were given the best experience that I could give them. I loved working with the agents in coaching and getting to know them and help them to realize they were important to the company. I believed in team work when it came to the other team leads and with the supervisors.

A typical day at work was taking customer orders, catalog requests and assisting with product selection. I learned a lot of customer service skills with the job. It taught me to be patient with customers and to work along with them to get them what they want or need. Management was always kind. My co-workers were usually in a good mood. The hardest – more... part of the job was making sure you didn't miss anything in your script. The most enjoyable part of the job was what i was selling in the catalog. – less

You provide customer service and help customers with orders and also tracking packeges. From eastbay I expanded my knowledge in customer service. The management at Eastbay was awsome! The leads were very easy to talk to and relateable. The co-workers were also pretty good it is a fun job with a great environment. The harderst part of the job would be – more... when customers get upset with you but the better your attitude is with them the better they will be to you, you just have to keep calm and be understanding and patient. Every part of the job is enjoyable! – less