Cons: 15 minute lunch breaks
Maintain all customer service via e-mail, live chat, and phone; conduct site monitoring; report site issues and customer service trends to ICS Center. The e-commerce division operates 14 leading-brand websites, including Foot Locker, Champs, NFL Store, NBA Store, Ryka, Fila, US Olympic Shop, and Eastbay brands.
Management was not consistent.
Enjoyed – more... helping customers. – less