I was employed by Eastern State Hospital approximately 18 years ago. In recent years I understand the facility has been focused on strengthening its work force and morale. I felt that the upper management was divisive and created strife among the professional staff. I very much enjoyed working at Western State Hospital and Central State Hospital which had nurturing cultures missing at Eastern State Hospital.
The most difficult part of my job was assigning tasks to staff. Communication was poor and at times we were not informed of staff call-ins or patient appointments in a timely manner. I found that upper management was less than professional in many aspects, possibly due to being promoted beyond their level of expertise.
The most enjoyable part of the job was working with my client population and working with the treatment team to develop plans of care for the clients. Members of the treatment team were competent and professional and appeared invested in the most optimal outcome for the clients. The population with whom I worked frequently made slow but rewarding progress.