Just your average retail job with overpriced wares and food
Cashier/Customer Service (Former Employee) – Chicago, IL – February 16, 2017
Typically dead during the Fall and Winter. Business picks up over the Summer and that's where people get most of their hours. Management is lacking in several departments also with communications of what sales are still going on and also terrible advertisement. Often prices aren't adjusted for sale items until the day of thus halting the faster pace needed to ring up guests efficiently. The most enjoyable thing was the staff classes which were free and pretty educational.
Cashier/Demo Representative (Former Employee) – New York, NY – December 23, 2016
Nice place to work and learn more about different types of Italian foods. I enjoyed the staff classes and working with some of the people, it's a little over whelming but once you get used to the location it become second nature.
Head Hostess/Receptonist/Server (Current Employee) – New York, NY – August 23, 2016
I've been working for Eataly for about 4 years now. Overall I do not have any negative reviews or experiences to write about. My co-workers were the best part about working there. I have created long term relationships with most of them. My first hospitality job and I've learned so much about myself and the field. The most enjoyable part about my job is the interactions I have on a daily bases with new people. I get to put my people skills to work everyday.
Cashier (Former Employee) – Chicago, IL – July 5, 2016
Terrible management and job environment. You will go above and beyond and no one will recognize your effort. There are certain people that they have higher expectations for because they have a better work ethic. However, everything is expected from those few people and the rest of the employees are allowed to slack because..well that's just what they do all the time. Management does not take the initiative to try and ask more of the people that are slacking. There was a manager that breached my privacy and they failed to fire her even though what she did was completely illegal. What was done to me at this job was not only illegal but more importantly..immoral. This place completely traumatized me and they did nothing about it. If you have any regard for your well-being I highly suggest you don't work here.
Cashier (Current Employee) – Chicago, IL – June 2, 2016
Upper management promotes staff into management based upon favoritism and not their ability to manage. During the time I have been here, we have lost great managers/ leaders and have been replaced with sub par replacements. The store lacks direction from upper management because they have no idea what they are doing
Upper management and the lack of hospitality direction
Cashier (Former Employee) – Manhattan, NY – February 23, 2016
Working for this company was a little overwhelming but one thing I loved about it was that the customers were very understanding, patient even tho the lines were almost out the door they knew that the business was great. Even when frustraded everyone always had a great time and smile on their faces which made the days of work better.
lunch time not only was it free but it was to die for they alwasy did the best lunch
Cashier (Current Employee) – Chicago, IL – December 27, 2015
Eataly is a nice place to work at first but the longer you stay then you begin to realize that it is not the place that you want to move forward in long term. Management has it's favorites and they are not as easy to work with you when it comes to scheduling as you might think. They have a total disregard for people that have kids. They will write you up for the littlest thing even if you are one of the best workers there plus there is a lot of fake people in this place especially management.
Free meals, Medical, Dental, vacation time, sick days, 401k and Location
Garde Manger/Line Cook (Former Employee) – Chicago, IL – August 1, 2015
Eataly was an exciting place to work until my 50 hours a week caught up with me also while being in school full time. I ask to receive part time hours but my manager said he didn't need me just part time so unfortunately I had to part ways because of management.
It was a brand new store, so there was a lot of people trying to advance their positions
Barista (Former Employee) – Chicago, IL – June 26, 2015
The job was challenging, but exciting. I learned something new everyday; and since latte art was something that was brand new to me, I focused hard on perfecting the different designs. They really emphasized customer service as well, pushing us to go above and beyond our "typical" duties to please the guest.
Supervisor/Management (Former Employee) – Chicago, IL – April 23, 2015
It was a wonderful place to work at. A new experience and love every minute of it!! I loved making pasta everyday and using high tech Italian machines!! the hardest part of my job was managing all the different personalities in my staff.
straight disrespectful when it comes to what you need from them...
cashier, foh (Former Employee) – Chicago, IL – March 28, 2015
You will put in all the work you can . Work overtime for them come in when they need you to and when you need the day off its a straight no, or they Will think on it. I started off there when they first opened up and it was a experience you thought was once in a lifetime. They make you think That you have hope there and that you would be with the company for a long time. But they will let you go because they have there favorites . And the people you suppose to trust which is HR they are the biggest snakes in the store unless your sucking up prepare to be fired.