Stressful but somewhat worth it for people with no college.
Pros: paid time off, great health benefits, opportunity for a lot of overtime during peak season.
Cons: stressfull at times, never sure about your job's security.
A typical work day consists of answering customer calls for a certain client which you have somewhat minimal training on, which can make things escalate very quickly. Learning as you go, its a sink or swim job. You do have resources that are somewhat organized but do not cover everything. The benefits are great, and if you ask for help, most of the time you get great help if you appear to be asking good questions. Its a very business oriented atmosphere, which means if they do not need you, well good-bye. Management is efficient and I have come across some very great individuals working here. The best part about the job is interacting with interesting people from diverse backgrounds. What I have learned from this job is to get my college degree as soon as possible and be the least expendable wherever I may work.