Great company if you are well above average in sales
Director of Business Development (Former Employee) – Birmingham, AL – February 3, 2017
EBSCO is a good company, they have several divisions. I worked under the Vulcan Industries division. The Sales Management team is very strict. Goals are set extremely high so they can not be met and they then do not owe you a bonus so turn over is high once the Sales member figures out bonus is not a reality.
Printer Technician (Current Employee) – Mobile, AL – January 28, 2017
I love my job with this company its just to stressful and time for a new job .. i get to play with colors make colors .. but when u get different product you have never printed on it hard .. you have different toolings for different things . ood money great benifits
Having a tough time figuring out overall vision for EBSCO
Director of Online Marketing (Current Employee) – New York, NY – August 30, 2016
Now that EBSCO has their first non-family CEO, they are having a tough time figuring out their long term strategy or at the very least communicating it effectively. Colleagues are great but are in constant fear of losing their jobs and trying to figure out ever changing goals and strategies.
CUSTOMER SERVICE SUPPORT COORDINATOR (Current Employee) – Birmingham, AL – February 24, 2016
I love my job at EBSCO. I have awesome co-workers who are great to help out any way they can to make our workflow easier. The managers are good about working with you in case of sickness or family needs. The workload can sometimes be overwhelming but you have wonderful supervisors and team members to help you out.
Ebsco may be one of the best companies I have ever worked for. I appreciate my time there even more after taking a position with a start up company. Their medical benefits are excellent. I have yet to work for a place that even came close to matching them. Excellent 401K with company match. Strong management with a strong HR presence. Great culture and was a pleasure to show up for work. They work hard to keep and develope their management, even sometimes to a fault. They act quickly and fairly handling non ethical behaviors. From a management standpoint this is an excellent place to work
Excellent benefits, Good quarterly and year end bonus structure (for management), 401K with company match
Assembler (Former Employee) – Clanton al – November 16, 2014
good place to work with great benefits like they will match what u put in your 401K and put part of what the company makes into your 401K. 15 minutes for break and an hour for lunch. also you work hard and don't get paid enough for the hard work they expect you to do. Poor management. And they put people in management position that don't have a darn clue what they are doing and they don t give them raises for giving them that position.
Good health benefits, match your 401K, if laid off or fired they pay vacation pay not used up
Poor management, people in charge that don't know what they are doing, work extra hard on the job and don't pay no more, management don't care bout solving your problems
Corporate Service Center Client Administrator (Former Employee) – Birmingham, AL – February 16, 2016
A great company to work for, had many pleasant experiences working with my clients on a daily basis. Handling day to day correspondences on their accounts. Enjoyed meeting deadlines as well as being a team player. There is no I in we. Over all there were not difficulties in my position. I learned something new everyday.
Very good benifits and paid holidays, vacations.
Was let go due to a broken ankle and rib 3 days after 7 years with this company
Accounting Assistant (Former Employee) – Headquarters – July 9, 2014
The Management in the A/P department is horrible. Shows favoritism and does micro-managing. You can forget about a raise and you practically have to beg for vacation time. Management is not a "people person" and even has "spies" within the department to check your work without your knowledge. There is no talking during your work hours and your breaks are timed by the A/P Manager. We were treated like children and our Manager would rather defend herself and make herself look good, then to tell someone "good job".
I would never recommend this place to anyone, unless you like low self-esteem, and to be micro-managed by someone who thinks she is so educated (A/P Manager), when there are others who have Bachelors and are older. The weekly meetings are ridiculous. This A/P Manager needs to be let go, as she is NOT a people person and very moody.
Watch out for the "spies" who pretend they are your friends, as they hack into your computer and check your work and emails and reports back to A/P Manager.
Glad to be gone and never look back. Not a wise choice for a job.
No raises, poor management and not as great as people think
Supply Chain Services Representative (Former Employee) – Birmingham, AL – November 6, 2015
Although money is often the name of the game EBSCO offers other great reasons to work at their organization. The benefits and perks are designed to keep the employees satisfied with life and not just their work life.
Nice people to work for But the company keeps downsizing
Customer Service (Former Employee) – Tinton Falls, NJ – August 28, 2012
They are very lenient and understanding with family problems and everyday accurances. Management is great they are kind and understanding easy to talk to. My co workers are wonderful I transfered to this office after my original office closed I thought It would be hard to fit in but they were wonderful people and I felt very comfortable immediately. The worst of the job was renewal time when the phones rang all day long and for every email or problem you resolved there were ten more that we're worse but it was ok we took one problem at a time a worked it out if we fell behind the supervisor would find someone to help out to get caught up. I loved the job but my commute was terrible the company is downsizing again so layoffs were done
Account Service Manager (Current Employee) – Birmingham, AL – April 10, 2014
However, the culture is stifled by a lack of advancement from within. If you're looking for a place to get your office legs, it's not a bad place to start out. Don't expect them to ever suggest you for promotion... opportunities for growth are very much few and far between.
Also, there's new upper management, and they've created a lack of stability in their early wake.
Receiving Clerk (Current Employee) – Birmingham, AL – August 25, 2015
EBSCO is a pretty easy going company. Located on the top of Double Oak Mountain on the outskirts of Birmingham, you have a beautiful view from the main headquarters building. They have an excellent profit sharing program and they have their own cafeteria that serves breakfast and lunch. You are given ample vacation and sick time.
The hardest part of my specific job is years of heavy lifting.
The most enjoyable part of my job is the family atmosphere in my specific department. Actually, EBSCO seems like a large family in itself.
Profit sharing, Blue Cross Blue Shield insurance, has their own cafeteria.
Interesting company but expectations were too high
Admin Asst. (Former Employee) – Birmingham, AL – October 31, 2012
I did my job to the best of my ability and learned a lot. Had really great co-workers that I still stay in touch with. However I was ambushed with disciplinary action after doing everything I could. I guess I am not cut out for EBSCO culture.
Rather not say (Former Employee) – Birmingham, AL – June 19, 2013
I took this job after working for a very successful company in Birmingham. I was excited to be a part of another large company with great benefits and a chance to move up the ladder. However, on my first day, I was provided with a list of guidelines such as "bathe everyday", "you can wear jeans cut like trousers, but not khakis cut like jeans", and "you can only have 5 personal items at your desk". I also was not told until my first day that I would be clocking in and out - a very foreign concept to me, being a professional with a graduate degree. Colleagues poured out of the doors at 4:30 like a factory. The bathrooms were always filthy. My manager was less educated than me, came to work with bed head everyday, and was not professional in regard of keeping a connection with her staff, especially with us being a new department. I went home crying everyday. It felt like a prison. Upon leaving the company, I discovered my manager had been reading my emails from her desk.
Distance out of town, hourly employment, large number of uneducated employees
Credit Specialist (Current Employee) – Birmingham, AL – November 5, 2012
My day revolves refunds and credits. When a customer cancels a subscription, the publisher will send refunds via check, wire transfer, or credit memos. I enter the adjustment in so that the office/customer receives their refund. I also manage the credit memos and make sure they are being used in a timely manner. Our managment staff and co-workers are great people to work with. There is a lot of team work that goes into our daily routine.