Echo Global Logistics Employee Reviews

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Fun people and great office
SENIOR CLIENT SALES REPRESENTATIVE (Current Employee) –  MissouriFebruary 13, 2017
Family oriented company that treats employees well. Decent benefits and commission structure. Gives you the tools to succeed if you use them correctly.
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Fulfillment, training and growth need help
Account Manager (Former Employee) –  Lehi, UTFebruary 3, 2017
The franchisee owner employs his family and is afraid to grow the gold mine he's sitting on. His son does a terrible job at fulfilling delivery orders. Lots of potential but the owner wants to be a part of everything instead of sharing the load
Pros
Lots of potential
Cons
Terrible training, terrible fulfillment and owner is afraid to grow
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Great place to work in logistics, hard work is noticed and pays off
Carrier Operations Representative (Former Employee) –  Chicago, ILFebruary 1, 2017
I worked here for just shy of two years. A lot is expected of you, but management wants you to succeed and is there to provide help and/or guidance whenever it is needed.
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Freight Life
Specialized Services Representative (Current Employee) –  Chicago, ILJanuary 31, 2017
It's freight. It is a fast-paced, high-stress environment made for people with tough skin and a problem solving mind set.
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Good place to intern
Development Intern (Former Employee) –  Chicago, ILJanuary 26, 2017
A really nice place to intern if you are a self driven person as their intern system is fairly hands off, but is there if you ask for help. but as someone who has trouble asking for help it was a little difficult to do that. Keep that in mind
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Dead end positions, management acknowledges lack of opportunity and says olwell
Account Manager (Former Employee) –  Boston, MAJanuary 25, 2017
The industry will be crippled by autonomy in a few years and my position was one that will not exist soon. The work was boring and monotonous, and the ability to learn new skills and further my career were very limited.
Pros
Its a job, basic benefits, relaxed dress code
Cons
Work gets monotonous very quickly, lack of growth
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Long hours
Sales Executive (Former Employee) –  Chicago, ILJanuary 24, 2017
The hours are long and the job tasks are tedious. There is opportunity to make good money if you are willing to put in the work and are able to manipulate people.
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Strong sales ethic
Sales Account Executive (Current Employee) –  Chicago, ILJanuary 17, 2017
Fast paced, hands on, not for the lazy. We take the complicated out of logistics, moving product from point A to point B. Expect to talk on the phone for 10 hours a day.
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Decent training
Client Sales Representitive Troy, Michigian (Former Employee) –  Troy, MIJanuary 17, 2017
Okay company to start off our your career in sales. 60 plus phone calls per day. Hardest part of the job was getting though to customers because you were the 50th 3pl that had called that day.
Pros
none
Cons
low pay, call center mentality
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Great working enviroment with small room for error
Inside Sales Representative (Former Employee) –  Chicago, ILJanuary 6, 2017
Great working atmosphere however can be stressful when sales quota needs to be met. Not very much room for error and only get a few chances until termination. Leadership is okay, there is certainly room for improvement. If you're already knowledgeable in the transportation field and have a true passion for sales this will be a perfect job for you. If you're just looking for work with a background in logistics this is not the job for you!!
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Great launchpad for your carrier
Account Executive, Customer Sales Team (Current Employee) –  Chicago, ILDecember 27, 2016
ECHO acquired my previous employer, Command Transportation. The transition process has been hard indeed, however we have all became stronger because of it and now we are up and running approaching Q1 2017!
Pros
HUGE commission top-off. Sky is the limit
Cons
extremely stressfull and competative.
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great entry level and mid level career options
CLIENT SALES ACCOUNT MANAGER (Former Employee) –  Chicago, ILDecember 22, 2016
Professional culture where you will work with a great network of people, and have the opportunity to excel your career if wanted.
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a lot of smart developers, poor management
Team Lead (Former Employee) –  Chicago, ILNovember 20, 2016
I worked for the company as a team lead for 2.5 years, very appreciate the experience working with a lot of smart co-workers, but unfortunately the management was poor, direction changed frequently, with a lot of micromanagement and lack of respect from managers. Compensation was below industry average, very high turn-over rate
Pros
a lot of smart co-worker
Cons
poor, micro-management, high turn-over-rate
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Fun work culture to make up for the actual job.
Client Sales Representative (Current Employee) –  NashvillNovember 11, 2016
Echo Global has a fun work culture to make up for the actual job. Echo expects their employees to be willing to work 50+ hours a week every week for no additional pay (remember you make less than national average. I am $12,000 under the national average) and if they do not you are sort of blacked ball by management. Management faults you for not coming in early, working through lunch and if you're not willing to stay late. If you are not willing to set aside your personal life you will not succeed at Echo, they make it clear they do not like for you take off for vacation.
Pros
Unlimited commission structure and at times fun culture
Cons
poor pay, expect you to work overtime for no additional pay, black balled by management if you don't and they will make your life miserable
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Sales and Customer Service
Logistics Broker/ Account Executive (Current Employee) –  Headquarters Chicago, Worked from Home OfficeNovember 1, 2016
Make calls every day to prospective new clients as well as follow up with existing clients and orders.

Work outside the box when customer service issues arise. Thoroughly check that each order is performed in a timely manner, by myself or my operations team.

What I have learned is how to stay calm in a very busy and at some point stressful situations. The customer is the reason you have a job.

The most enjoyable part of the job is knowing that you can honestly look at your work and know that you did the job correctly and that your customers are happy.
Pros
Stepped out on my own and succeeded without being micro managed
Cons
Very competitive environment with price points that may lose a sale to another competitor.
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Great Environment for the young and the restless
QA Analyst (Current Employee) –  Chicago, ILOctober 22, 2016
Nice company for young individuals without much life responsibilities. Recommended for New Grads that want to start a career in Logistics that are motivated by money.
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Fun Office but a Lack of Career/Life Growth
TL Solutions Analyst (Former Employee) –  Chicago, ILOctober 4, 2016
Working at Echo Global Logistics is confusing. On one hand, everyone seems to be happy there, and the environment is incredibly fun. However, if you ask employees there how they like working, many will tell you that they don't. Part of that could be the churn-and-burn philosophy of management, and another could be that they hire many 22 year olds who have never held a full-time job. However, there are also many other hindrances of working at Echo.

For starters, while there are many career opportunities horizontally, there are very few vertically. Plus, since they are willing to allow you to "float" around at the bottom tier, many of their employees are too unskilled to hold the positions they have.

They also do not pay well, and they do not pay up even if you earn a promotion. One of the sayings around the office is that "everyone has a story" about their payment being unfair.

Overall, this is an ok place to work, but only as a short time employee. Please know what you are getting yourself into.
Pros
Fun Environment
Cons
Most Everything Else
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Great Place to work
Account Executive (Current Employee) –  Chicago, ILSeptember 8, 2016
Echo Global Logistics is a great place to work. The training is great for either a seasoned professional or novice to logistics. Job growth and opportunities for development are abound with Echo.
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Personal Training Management
Portland, Oregon - National Account Manager (Current Employee) –  Portland, ORAugust 15, 2016
It was a great place to train and support those that have really serious needs in fitness and health. Management at the time was really off in many ways and more concerned with none work related issues but that was just my manager at the time.
Pros
Fitness
Cons
Management
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Managed trans is ran by an obsessive compulsive bunch of women with no people skills
Operations Specialist (Former Employee) –  Chicago, ILAugust 1, 2016
Warning if you go to Echo you will be okay if you decide to not be in Managed Transportation. IF you do be ready to deal with women who have absolutely no people skills.
Cons
No times for breaks and its all about metrics.
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Official response from Echo Global Logistics
August 12, 2016

Thank you for your review. As every department at Echo does, Managed Transportation runs on metrics and goals to hit, as it is a vital part to the success of our company. We have a team of leaders who are passionate about seeing their employees and the company succeed and because of this hold our employees to a standard of excellence. Even with this standard, our MT department is one that recognizes and rewards employees, and strives to have them have a healthy work life balance. We understand all the hard work that goes into this role and strive to keep a positive, energetic work environment. We’re sorry you felt differently about your time here at Echo and wish you luck in future opportunities.

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Overall rating

3.3
Based on 97 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.0
Job Security/Advancement
2.7
Management
3.0
Culture
3.6

Echo Global Logistics Reviews by Location