EchoStar Employer Reviews

A typical day in a production plant was very fast. We had to meet quotas and I always met mine. My department heads were so thrilled to have me apart of their team.

Due to constant and different openings in the workplace their many chances to upgrade positions. It is a good area to work.

Was there only for the short period of time as a contractor.
Not much. Did not enjoy my time while I was there.

The company was not horrible but the work killed my soul. its hard to sit and answer the phone for 8 straight hours. from what I remember they made the best of it.

Good pay, guaranteed hours, decent benefits and bonus perks.
The only thing wrong with this job is that people are extremely rude over the phone and it can be extremely stressful. Do not expect a customer to know what a power button on a remote control or a TV is, or even if they have the television plugged into an electrical outlet. And always remember – more... it is your personal fault that they're equipment is not working properly and they have the right to cuss you for it. – less

I enjoyed the customer service aspect of the job but not the fact that my schedule kept changing.

Every day is busy, but not so much to become overwhelmed. With an open mind anyone can learn something of value every day. Compensation is fair along with the benefits offer. Discounts to Dish Network are a nice bonus.

a typical day at work is just answering phone calls. management is ok they help you keep updated and help when necessary. the hardest part of the job is sitting down for hours. the most enjoyable part of the job are the bonuses!

• My day consisted of me Creating and modified all work orders on a daily basis.
• Handled up to 125 calls per day.
• Up sold all existing and new customers.
• Processed all types of payments (credit cards, money orders, and personal checks).
• Educated customers on how to read their billing ledgers.
• Account Specialist for very angry customers who – more... request to disconnect services by trying to solve whatever issue the customer maybe having at the time.
• Help develop a professional sales staff to drive sales, provide excellent service to our customers on every call, met company goals. – less

The company is pretty standard in terms of HR/Benefits offerings.
However, the company has, at its core, a fundamental disregard for employee satisfaction.
The culture is one of aggression, defensiveness, and unprofessionalism.

A day at echostar is very stressful and ovewhelming. I believe all of the workers are underpaid and deserve better than what they are being treated. The people there are great but the job is so stressful. The most enjoyable part of the job was the people who called in, because I love people and love to talk. The hardest part about the job was making – more... the manager happy in which it seems as if nobody could ever do that. – less

Days there went by fast...learned alot about people and how to inteact with them in a posative way.Co workers were very helpful and easy going.the hardest part of the job was also the most enjoyable whichh was talking and helping people over the phone with there concerns and technical problems.

Had to make outdated, unsupported equipment work by taking parts from the back-up systems to maintain satellite support. Management both in the building and corp. kept giving the financial support to other stations and upgrades to every other department. Was promised an upgrade to systems that NEVER happened and to my knowledge still hasn't happened – more... even after 4 yrs. Co-workers were great. – less

I have great co-workers and a good location. Increased my customer service skills and ability to work under pressure.

I learned alot and enjoyed helping people.,
They closed and now they have all their companys in other states

This call center staffed over 2,000 employees. There were always many events and it was easy to climb the corporate ladder. I was given good direction from management and was supported in my education.

Typically a normal day starts with recieving your assigned route for the day and preparing you vehicle with all the required equipment. Lots of great customer interaction including decision making about how and where the service will be installed, operation and familirization of equipment. Each day you meet new people and I personally had fun being – more... a part of the process with them. – less

worked closely with designer and customer service providers to help Catholic churches with their fund raising efforts through advertising services for their parishioners on the back of their church bulletins.
Amazing people and rewarding results.

Interaction with customers and knowledge of the latest technological innovations make the company a leader in telecommunications industry.

Good stable company, slow wage increases and not to much earning potential in the long run.