eClinicalWorks Employee Reviews

Found 32 reviews matching the search
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Productive workplace
Billing Coordinator (Former Employee) –  Westborough, MASeptember 6, 2017
Overall, Eclinicalworks is a family oriented company. However, very poor structure and management. Billing Coordinator team lead is unreliable, does not have structure, is not knowledgeable on latest product features. Due to the team lead's lack of communication and respect, several coworkers have left her team. There is really no growth within the company unless you are a trainer. Human resources is not helpful. I enjoyed working with my peers, and providing good customer service for providers and billers.
Pros
good benefits
Cons
very poor structure
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Great to start your career
Consultant (Current Employee) –  United StatesAugust 8, 2017
Great place if you are beginning your career. Lateral movements are there if you are willing to put in the time and pay your dues. Seems like seniority is the key to move up in the company, which is the only downside I see.
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Imp pm
Project Manager (Current Employee) –  Westborough, MAApril 4, 2017
Working internally and externally with teams to implement eCW is challenging on many levels. Internally, departments at time, fail to understand the size or importance of a project/customer. Only an escalation to Managment will assist to get these types of isseus moving along.
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Productive and Fun environment for Work
Front End Developer Intern (Current Employee) –  New York, NYApril 2, 2017
Nice People to Work with, Very Nice management and very talkative environment, on the first day you will fill like you know your colleagues and they are very generous and supportive in the work.
Pros
Work Environment
Cons
No Benefits for interns
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good
Business Analyst (Current Employee) –  Westborough, MAJanuary 26, 2017
its an okay company. Medical software development. Large company growing fast. The benefits package is not very strong and they do not give many holidays off.
Pros
strong comunity
Cons
small minded
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Working with passionate workaholics with cup of Tea...
Data Migration Programmer (Current Employee) –  Boston, MAJanuary 25, 2017
At eClinicalworks we get to manage plan, organize and implement large and complex Data Analysis projects from alien EHR systems. Which helps us to participate in growth of organization and also helps us to understand client's requirements which makes me more proactive. Giving suggestions based on their needs and making project more smooth and productive is the hardest part of my job.
Pros
Great work benifits
Cons
Work-life balance
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Fun Place - Sometimes Micro managed
Project Manager (Former Employee) –  New York, NYJanuary 23, 2017
Bad in compensation. Try to micromanage employees. Met some great people there. Very fun loving and lively environment. Good for starters. Do not value experienced people
Pros
Not too stressful
Cons
Low salary
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Good company
Computer System Analyst (Current Employee) –  Westborough, MAOctober 30, 2016
The company is good but the work culture is not open and the growth opportunity is less.
The owners are very cooperative and helping.
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Great co-workers
Customer Service Representative (Former Employee) –  Westborough, MAOctober 4, 2016
Working in the customer service department has never been fun, but the co-workers make it bearable. There are some laughs and jokes that keep the day mostly light hearted. Even when the queue is insanely high.
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Productivity brings revenue
Centralized Billing Office Trainer (Former Employee) –  Westborough, MASeptember 24, 2016
Healthcare is the most enjoyable part of the job. Excellent Cross training is very important. The healthcare industry changes from day to day. You must be flexible.
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Very Bad Management
Technical Analyst / Strategic Account Manager (Former Employee) –  Westborough, MASeptember 13, 2016
Very Biased, treat you very badly , pay less, no work life balance, basically they think we are slaves.

They dont speak English and speak Gujarathi most of the timewhich is not a language that all Indians speak, but they hire only Indians except in the Slaes and Marketing. The owners are Gujarathis so they are biased and only promote if the employee is a Gujarathi. Other INidans are not treated well.
Pros
Nothing good
Cons
Everything is bad
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Intense Chaotic work environment with limited growth
Database Engineer (Current Employee) –  Westborough, MAJune 2, 2016
Call multiple people for follow-ups and get redirected to more people who need to be called multiple times a day to do a small task; handling Not-my-job attitude; Mentoring people for the same thing multiple times a day; Lost trust with respect to compensation promised and what is given; Bad work-life balance; No growth options;
Pros
Job Security
Cons
Bad Work-Life balance, Low compensation compared to other companies
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High Stress job
Account Manager Revenue Cycle (Former Employee) –  Worcester, MAFebruary 26, 2016
Part of this company is still in start up mode. They serviced their clients poorly and the fact that they out source part of their employees is frustrating to both co workers and customers because of language barrier and not understanding US health billing system.
Pros
Nice events put on by company
Cons
long hours, sent home with computer and phone
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Not a fun place to work with. 1 person is forced to work 3 persons work and then they fire them because they cannot manage.
Data Migration Specialist (Current Employee) –  Westborough, MAFebruary 22, 2016
Bad Management. They have a policy of treating their employees bad so that they have job vacancy all the time.
They have less salary structure.
They force you to work for more than 15 hours a day.
They have bad politics in company.
Everyone tries to blame other person.
Pros
They file your H1
Cons
So many cons that this column is small for this.
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Best places to work
Senior Consultant, Population Health Analytics (Former Employee) –  Westborough, MADecember 16, 2015
If you want to run your day without any micromanagement then this company is the best place. You learn a lot about technology and how you use that technology to improve healthcare. The co-workers are very friendly and helpful. The hardest part in the work is few people are lazy and it hard to get things done from them. If you have a entrepreneur mind this the best job ever!
Pros
Good managers, very understanding management
Cons
Nothing that I can think of
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productive
Account/Project Manager, Client Services (Current Employee) –  Boston, MANovember 5, 2015
Fun workplace with lot of learning in healthcare IT domain. Apart from challenging tasks each day evenings were fun with zumba, boot campaigns and playing ping pong
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Flexible workplace, but lacking high quality leadership
Integration Project Manager (Former Employee) –  Westborough, MAOctober 8, 2015
This is a great place to work if you have a family, but the team leads have little training in supervisory skills and tend to micro-manage. But one's experience will vary according to the team you are in. Some have a great experience, others have not so great experiences. There is not much official training - everything is self-learned.
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Hard working and dedication.
Software Training Specialist (Current Employee) –  New York, NYSeptember 29, 2015
Very Challenging but satisfying work atmosphere. Always learning new things and meeting new people. Tight management that overseas everything and everyone. The hardest part of my job is traveling all the time. I miss my family. I do enjoy my job because i live working with providers and nurses and staff. However I miss talking to patients being around patients.
Pros
Expos in a resort. Incentives
Cons
Away from family for a long period of time.
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Same as eClinicalWorks
Inside Sales Coordinator (Current Employee) –  Westborough, MAMay 24, 2015
I have worked at eClinicalWorks for years, and the summary is the same as the one I previously wrote.

eClinicalWorks is a good work environment, however it is an older culture, which is not great for a young employee.

The offices are located outside of major cities, which makes for long commutes.
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Great learning experience but limited opportunities.
Implementation (Current Employee) –  Pleasanton, CAFebruary 1, 2015
I enjoyed my time in eCW and gained valuable experience. However there are limited opportunities to grow if you do not work in the HQ. It is a privately owned business and often the Hard-workers get buried. Salaries are below industry standards however benefits are great..
Pros
Great benefits and job security.
Cons
low salaries and weak HR policies
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Overall rating

3.6
Based on 36 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.3
Job Security/Advancement
3.7
Management
3.1
Culture
3.0