Pest Elimination Service Specialist (Former Employee) – Plymouth, MN – August 23, 2016
Days started early. Would visit about 7-8 accounts a day, accounts normally being restaurant, hotels, and schools. Worked alone, with contact coming from management only when concerns where raise. Little to no contact with co-workers. Hours were the toughest aspect, with pay and weekends off being the most enjoyable
Service Delivery Specialist (Former Employee) – Fishers, IN – August 25, 2016
This place was not a good fit from day one. The management was very uptight and are constantly micromanaging. The general manager is completely absent and has no clue with what really goes on day to day. A highly caffeinated Pacific (west) Coast manager was constantly walking around all day looking over shoulders, correcting everything you say and do. This manager was truly an annoyance and was good about playing favorites. The people I worked with were for the most part pretty nice and fun. but stressed to the max. If you work the west coast , you will be overloaded with work and reprimanded if one tiny thing is missed. Also you will be required to work west coast hours 11-8 EST. Also in regards to your "coaching". If you are liked, they will overlook mistakes that you do. If you are on their watch list, anything and everything will be caught and you will be written up. They preach consistency , but don't practice it. Some days were better than others, I'm just glad I'm out of there. It was definitely effecting my health both mentally and physically.
pay was good
Micro Managed, Management looking over your shoulder, no room for promotion. Getting blamed and reprimanded for things out of your control.
Territory Manager (Former Employee) – Washington, DC – August 22, 2016
they do not care about people's time. there is no work life balance. Very hard to get promoted. Too much pressure to sell without providing good training for different products. High stress low reward.
Service Specialist (Current Employee) – Ohio Valley Region – August 22, 2016
Would really give this job a one plus.I have been a very hard worker my entire life,so hard work and long hours are both things I am used to,but this job...is beyond the vale. Insane hours,loony tune pages when you're trying to sleep because you are supposed to be in constant call,no home life whatsoever, multiple follow ups to problem accounts that are not paid,terrible health insurance,inadequate pay for the nearly overwhelming amount of work that is expected of you,no appreciation for killing yourself daily,the list goes on and on. Love my colleagues as they are stuck in the same nightmare I am stuck in,company vehicle is a nice benefit,and my two direct superiors are OK on a good day. But overall a horrible back breaking nasty thankless job that has taken just about all the joy out of my life.
Company vehicle, bonding with brothers in drudgery.
Service Technician (Former Employee) – Edison, NJ – August 16, 2016
Typical day at work consisted of running a series of service calls to various locations given by a dispatcher. Learned the theoretical aspects of gas, steam, electric, and refrigeration pertaining to the commercial foodservice industry. Management was on the side of micro managing. Co-workers consisted of friendships that last to this day. Hardest part of the job was scheduling conflicts between dispatched and fellow technicians, as well as customers being serviced. Most enjoyable aspect of the job was constantly changing challenges from day to day-- everyday was something new!
Production Associate (Former Employee) – McDonough, GA – August 16, 2016
The only positive side to this company is pay. I thought the pay would outweigh the daily issues but there is too much. Higher level employees such as leads supervisors and management only care about their agenda. The employees don't matter. Their opinions don't matter even though they are the ones putting in the work day in and day out. Management is a joke and their turnover rate is higher than the lower level employees. Mandatory overtime and a no fault policy ruin moral and the job culture
Sales but not really fix and install (Former Employee) – Never you mind – August 11, 2016
They miss characterize this job as a sales position. Trust me it's not all you'll be doing the Servicing dishwashers for restaurants and hospitality. Basically no training expectations is to install and maintain these machines. On call all the time no life. They really should hire a plumber or trained tech to do this job,but they would have to pay alot more money for this work.
LOGISTICS LEAD (Former Employee) – Jacksonville, FL – July 30, 2016
After going from Microtek to Ecolab it was a hard adjustment. We were used to a company that cared about their employees to a company that focus only on the $$. Constantly worried about if you were going to lose your job when the out of town directors arrived. If you like being bullied, and receiving empty promises, this is the company for you.
This company is an absolute joke. I was blown off twice for interviews and had to continually call and remind HR about my interviews on phone and in person. Before I knew it they had filled the position without even meeting with me. Needless to say I identified with a disability, and was blown off by this company with no reason at all offered, or provide a copy of my fair credit report or driving record/background check. Big mistake on their part. :)
District Sales Manager (Former Employee) – Folsom, CA – July 20, 2016
As a market leader, we pride ourselves on delivering positive economic, social and environmental outcomes. But we can’t do it alone. We take action in teams inspired by meaningful work and made stronger by diverse perspectives. Our innovative global workforce - 45,000 strong and growing - thrives in an intellectually challenging environment that recognizes and rewards those who excel.
Customer Service Assistant (Current Employee) – Eagan, MN – July 18, 2016
There are many different types of issues that come across the phones when talking to customers and it all depends how well you know the company and the products. The most difficult part of a customer service agent would be credit issues. Customers calling in disputing invoices because of their contract pricing (which customer service does not have access to) or wanting to full description of their invoices and why it's so different from last months.
Dental Assistant (Current Employee) – South Beloit, IL – July 12, 2016
My day started everyday at 6 am. My work team started off with stretches.Once the long 10 hour day went on my feet and back began hurting. my team lead was fun going alone with the management team. the only thing I enjoy was the weekly paid and the three day weekend.
Pest Control Technician (Current Employee) – North Carolina – July 11, 2016
I have about 100 accounts that I manage from month to month. I directly handle time management, service, callbacks, sales, among many other tasks. This is a very detailed orientated job. You must think outside of the box to handle the issues. You must be people oriented. You directly deal with all the managers of the accounts. You must be able to thinking quickly and solve problems quickly. Sales is a big part of the job. The company have a basic plan, and sometimes their issue are outside of their contracts; these are extra sales. I work alone and manage my own schedule.
Field Service Technician (Former Employee) – San Diego, CA – June 30, 2016
All calls are dispatched through an I-pad issued to employees, employees start their day from their home and travel to locations through out the specified area of coverage and in many cases beyond. I didn't learn anything new, company is still making the same mistakes as when I left the first time but it is a great company and I honestly mean that. Very large corporate structure not truly focused on good customer service as much as they portray. Management is ok. The hardest part of the job was juggling time frames and trying to cover your work as well as help younger inexperienced technicians when in trouble as everything was based upon time management and billing. The most enjoyable part of the day was quitting time.