TRAINING INSTRUCTOR (Former Employee) – Oklahoma City, OK – December 6, 2017
From day one I was told by other coworkers they had not received a pay increase in 9 years. Within my first 6 months they cut our benefit pay and changed providers, only to apologize and say it was a mistake but there was nothing that could be done about it.
Field Support Engineer (Former Employee) – Norman, OK – September 21, 2017
It's an interesting contractor work environment. Fast paced providing technical support, producing technical documentation. Remoting into different machines require a knowledge of various operating systems.
Help Desk Specialist (Former Employee) – Patuxent River, MD – August 30, 2017
Great customers that call in for help at the help desk, but a lot of angry customers due to the lack of training and superior business office help. A lot of finding the answers yourself. Help desk team is really by themselves trying to solve issues at their level. but as soon as the question is too much they just send the customer away and have the business office call them in about 2 weeks. the turn around would have the customers angry. But overall if you are determined to give excellent customer service then you'll enjoy this job. Talking to customers all day. sitting and no real activities.
Hardworking fun atmosphere with some office politics
Business Systems Analyst (Current Employee) – Quantico, VA – August 4, 2017
Hardworking fun atmosphere with some office politics - they are really nice people with a good atmosphere for learning and working hard. Some office politics are over the top but it is also easy to avoid those things.
Information Assurance Analyst (Current Employee) – Orlando, FL – July 14, 2017
ECS has been a company that works to standardize. They have been efficient and overall a decent company to work with. The company changed to subcontractor for a program and provided little detail, did not advise staff honestly, and provided less than 24 hour to accept new job and pay scale.
Client Operations (Current Employee) – Patuxent River Naval Air Station, MD – March 7, 2017
A typical day is managing employees to uphold a service level agreement. I have learned many programs like Navy ERP, Maximo, TAA etc. The hardest part of my job is assisting unknown issues. The most enjoyable part of the my job is the interaction with people around the world.
IT Project Manager (Current Employee) – Alexandria, VA – September 21, 2016
ECS is a great company to work for. Management is very understanding of balancing your personal and work life. Only cons with ECS is the compensation and job advancement. The salary is not adequate to your job responsibilities.
Customer Support Specialist III (Current Employee) – Memphis, TN – August 16, 2016
The company is good but you do not receive a raise and the only way to receive a higher salary is to get a higher paying position....only theres no room for advancement to a higher paying position...pretty much stuck.
no supervision, great colleagues, ok benefits, good starting pay
Help Desk Support (Current Employee) – Maryland – May 13, 2016
The company is a great company to work for they are really understanding and it is a very open environment. Great coworkers for the most part. My supervisor was great just wish it was a little more money.