-Company promotions change almost daily, sometimes within the same day. Incredibly inconsistent.
-Upper management has been there forever, so little room for advancement above a SM position.
-Very little work-life balance. Many managers in my district, including myself, worked almost every day to complete everything needed to run the store, no matter the volume. This was not inferred during the interview- they boast about having a great work-life balance and benefits. Yes, you get a generous amount of PTO days but there is little time to actually take these days if your store is down in business (which most are) or understaffed (which most are).
-Payroll issues. Not enough payroll to run the store. Upper management will say it's doable, but it's a hard balancing act between selling, doing task hours in the back, and then preventing theft in the front on top of training your staff to be exceptional sellers.
-Culture is there- they have a well-known brand but are struggling to identify themselves in the marketplace by dipping into too many niches. They need to go back to what they are known for and not try to reach a vast age group.
Work-Life balance, upper management, room for advancement