Customer Service, Hoover, AL - January 12, 2015
Hopefully the new management is better than what I experienced when I was an employee in 2011. This is supposed to be a Christian-based organization but it never seemed that way. A typical day around lunchtime - I would take the customer's order and when it was ready I would bring it out to their table. After they finish eating and leave, I would go collect the dishes from their table to take back to the kitchen. Sometimes people would put tips in jar and say thank you for busing the tables but we are not allowed to keep the tips. As a matter of fact, the manager used to take all our tips and buy herself lunch with it.