one search. all jobs. Indeed
 
 
 
Find companies:
EDMC
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
40 reviews

EDMC Employer Reviews

Company Attributes

  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
  • Job Work/Life Balance
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Getting me through school
Technology Associate (Current Employee), San Francisco, CA – April 27, 2013
I have been a student worker for EDMC for coming up on two years. I have seen a lot of changes some good and some bad throughout my employment.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Not recommended
Admissions Representative (Former Employee), Pittsburgh, PA – April 22, 2013
Pros: pays well
Cons: no job security, no advancement, not what origanally applied for. misleading
Not recommended. This is intense sales. poor management. only goo thing is it pays well. high turnover rate.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
WORST WORK EXPERIENCE OF MY LIFE
Admissions Rep - Art Institute Online (Former Employee), Pittsburgh, Pa. – April 13, 2013
Pros: high pay
Cons: short work life; high anxiety; greedy managers & upper mgmt..etc
I have NEVER worked for a place like EDMC in my life. I've always had positive work experiences and my employers were always sad to see me leave and often invite me to work at the company again from time to time. But EDMC is the worst place to work......they find out what you really know about the dishonestly, the cost and the morality of putting students – more... into this horrible situation. If you are smart enough to figure it out early, then you are targeted for the opportunity to get you out of there before you let any other employees know what is going on. They criticize you for things that you would never dream would be cause, they micro manage and listen to your every word when on the phone or speaking to co-workers and wait to pounce on you. If you speak up in meetings to say what is on your mind, you add another dart to your time there. If you ask, "How can these students attend an online college when they have no computer....some of my students didn't even have a place to live....you have a dozen darts in your profile and they are desperate to get you out. EDMC is causing students to ruin their lives and credit and they are stealing from the government, and in turn, the taxpayers. Most of these online students would have a very difficult time surviving in a Community College for about a tenth of the money. Most of these online students cannot write a one paragraph essay without many grammatical and spelling, punctuation, capitalization errors. They fail out of their first introductory class due to not being able to do the work or not having a computer and the Admissions Rep takes the wrap for it. They want the Admissions Rep to keep the students in long enough to get the first financial aid payment dispersed to the school. The student then fails, owes the money and EDMC has been paid. The student defaults on the loan and the Admissions Rep can be fired if they didn't keep the student in class until that all takes place. Many more horrible incidents....you have NO IDEA! Many employee's lives have been ruined and even worse...some were destroyed.
And about $100K for a degree in Fashion & Retail Management (not fashion design) or to become a Restaurant Mgr when you could get on the job training for those careers is a disgrace. – less
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Just for now
wish to not disclose (Former Employee), pittsburgh – April 10, 2013
Pros: pay rate
Cons: lacks ethics and moral, will do anything to get the student to do what they want them to.
This is a work environment that is really a just for now type of job. It is almost impossible to make a career within the company unless you are in the corporate office downtown pittsburgh or at an actual campus that the company owns. Everything is based on numbers. If you have an unlucky streak with your numbers you will be let go. There is no room – more... for error working here. The management sucks and they do not want to help you with anything. The ethics are minimal if any. Be prepared to work long hours that require mandatory overtime sometimes 12-15 days out of the month. There are blackout periods where you are not allowed to take time off during the month every single month and it is based on which department you work in. I was told there was overtime on the last working day of the month only to find out that was not true once hired. You are encouraged to lie and with hold pertinent information from students in order to get them to pay their past due amount or reenter the school. It is advised to never admit fault even if you know it is the ethical thing to do. Everything about the company is shabby except for the pay. If you don't have any morals or values in life then this is the job for you but be prepared to be let go at any time if you cannot keep up with their ridiculous demands. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Fun company
Financial Aid Officer (Former Employee), chandler, AZ – April 5, 2013
Pros: fun and good pay
This company was fun to work fot the msngers and supervisors are always there to help.
Was this review helpful?  Yes – No (3) – Comment

Morganza – April 13, 2013

You are so full of nonsense and you know it. This was written by someone tied to Upper Mgmt.

Morganza – April 13, 2013

The managers were there to ruin your life but they ended up in the same place as you in the end.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
AWFUL
Admissions Rep (Current Employee), Pittsburgh, PA – March 28, 2013
Pros: they pay well
Cons: schedule, managment, the job
They treat you like you're in junior high again. They use a system that is practically babysits you and you get in trouble for every little thing you do that they don't like. You have no job security, they fire whoever isn't up to their standards in the 90 days. They don't care about their employees, just that you're meeting your numbers.
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Worst Upper Level Management
Manager (Current Employee), Argosy and South – March 25, 2013
Pros: health benefits
Cons: coming into work dealing with management.
Hopefully they get rid of upper management at South PGH. They rule by fear and would anything to save their high paying salaries. They talk about holding reps accountable. They need to be held accountable. Their HR's files are thick and full of deceit. They hide it so the public wont know what really goes on there. That's why they give you a buy-out – more... option upon leaving the company. You sign-off on documents saying you cant go to the press or sue. The reps are great though and need a break from dictatorship. And its all about the numbers not students from a management standpoint. – less
Was this review helpful?  Yes (1) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Educational
Assistant Director of Admissions (Former Employee), Pittsburgh, PA – March 22, 2013
Pros: a great physical environment and many great people
Cons: edmc is not honest with its staff, students, the public or the federal goverment
A great opportunity to learn the online education field and help people enter college. Working at EDMC was very demanding but quite rewarding, especially for the first 2 years. My duties included contacting potential students and assisting them through the online college admissions process. There were also many meetings and training throughout the day.
Was this review helpful?  Yes (1) – No – Comment

Morganza – April 13, 2013

YOUR DAYS ARE ALWAYS NUMBERED. GLAD TO HEAR YOU ADMIT THEY ARE NOT AT ALL HONEST WITH ANYONE! TOO BAD YOU HAD TO FOLLOW IN THEIR FOOTSTEPS AND MESS UP PEOPLE'S LIVES.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
edmc
Admissions Representative (Current Employee), Phoenix, AZ – March 18, 2013
Pros: ?
Cons: dont want to bore you with details
its all about the cloths you ware and the style of your haircut.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
A great job that focuses on multitasking
Online Admissions Representative (Former Employee), Pittsburgh, PA – March 6, 2013
Pros: nice coworkers that help
Cons: there are open 24 hours
Typical day is chat online with 6 people at a time. Assisting them with information about multiple schools.
Was this review helpful?  Yes (1) – No (1) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Clean and safe workplace
Pre-cert processor (Former Employee), Chandler, AZ – March 1, 2013
Shifts available for work are great. The department I was in was still in the process of becoming developed so the structure was rough. QA and training did not blend and there was no production set but processors were held to production. Some of management understood the process and other managers had no clue.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Typical call center sales environment
Admissions Representative (Current Employee), Tempe, AZ – February 10, 2013
Pros: monday - friday, pay for your education
Cons: heavy sales, way too expensive, go to wgu and get the same education or better for 1/10th of the cost at edmc
It's a decent place to work, but you have to produce. If you don't have sales (i.e. 'students'), then you will not enjoy your time there. You have to sell and close students that go to school.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
You don't even want to know
Admissions rep (Current Employee), Pittsburgh – January 30, 2013
Pros: pay. only if you hit the matrix pay scale
Cons: doa, managers and vp leadership
Lies, number focused not student success, coward sr leadership who only do what's best for them, everything is reworded as coaching and how to engage students. Same sales tactics as before just more legally safe. Good thing there are about 20 reps on the floor who have down loaded recording apps on their phone to record management and Doas of their – more... shady ways and foul behavior towards reps. – less
Was this review helpful?  Yes (3) – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
EDMC Online Staff
Military Recruitment and Retention Manager (Former Employee), Phoenix, AZ – January 23, 2013
Pros: easy to get hired
Cons: turn over
During my employment, all management staff had to reapply to keep their jobs and very few were retained. They would have large layoffs of all the workforce and staff lived in constant fear of losing their jobs. People kept to themselves out of fear.
Was this review helpful?  Yes (1) – No – Comment

Morganza – April 13, 2013

PEOPLE KEEP TO THEMSELVES OUT OF FEAR. THEY DON'T EVEN PICK THEIR HEADS UP TO SAY GOODBYE TO THOSE THAT JUST GOT LET GO. THEY HAVE TO ACT LIKE THEY DIDN'T SEE IT HAPPEN. SUCH A WEIRD FEELING TO NOT EVEN BE ABLE TO SAY GOODBYE TO YOUR CO-WORKERS FOR FEAR YOU WILL BE NEXT.

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Don't waste your time
Admissions Representative (Current Employee), Pittsburgh PA – January 6, 2013
Pros: pay and benefits
Cons: corruption, management and everything thats not pay
Admissions Rep = Sales. 300-500 cold calls a day, 85% of people don't answer and the rest hang up on say it's not them. They want a one call slam, one of the biggest investment in peoples lives and they want it down in an hour or two. Management is terrible and they are always breathing down your back about getting applications. A manager told me poor – more... people with a 0 EFC and a GED is our ideal student. (Messed up right) NO JOB SECURITY at all so don't try to build a career or even a life with this company. Pay and benefits are good while they last. 8 out of the 10 reps on my team are actively looking for other work. Google the lawsuits and you'll understand. Also remember there schools are FOR-PROFIT so the main goal is not the best interest for the student it's profit. – less
Was this review helpful?  Yes (7) – No – Comment

Morganza – April 13, 2013

WORST PLACE TO WORK EVER.........WILL RUIN YOUR LIFE AND YOUR HEALTH FROM THE ANXIETY. EDMC IS AN EXTREME PREDATOR TO THE STUDENTS AND TO THEIR EMPLOYEES!

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great place to work
Registrar (Current Employee), Pittsburgh – January 3, 2013
Amazing people to work with and the students are motivated.
Great benefits!
Was this review helpful?  Yes – No (3) – Comment

Morganza – April 13, 2013

YOU ARE JUST COVERING YOUR BUTT

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive and great team colaboration
Assistant Director of Admissions (Former Employee), Pittsburgh, PA – November 29, 2012
Pros: great medical benefits/ pay/ flex hours
Cons: commute from home location
Loved the company wished I was able to stay on a lot longer and made a long term career out of it.
Was this review helpful?  Yes – No (7) – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
failing business
Admissions Representative (Former Employee), phoenix, az – November 1, 2012
Cons: all
no job security to speak of. one day, an entire school was layed off without warning.
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
No job stability. Most people do not last long here unless you are good at selling over an overpriced education
Academic Counselor (Former Employee), Pittsburgh, PA – October 3, 2012
Pros: people you work with and pay
Cons: no job security
The people you work with are really nice, but the company is unrealistic in their goals. I worked in the online admissions programs and they pretty much want you to recruit anybody, even if you know they aren't going to be a good student after talking to them. It seems that I became a retention specialist when working as an academic counselor because – more... you were supposed to keep your students from withdrawing all the time. I ended up getting laid off because student enrollment is down and the company is hemorraging money. – less
Was this review helpful?  Yes – No – Comment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Instability
Admissions Representative (Current Employee), Chandler, AZ – September 26, 2012
Pros: great facility, decent parking, above-average wages, free school
Cons: rampant instability, layoffs, uncertainty, high-pressure sales goals
This company was in a period of growth when I was hired. I enjoyed the classroom training and then was put into the "POD" where you have to prove yourself to get onto the floor. I was a psycho trying to get out of the POD, and when I finally got out, it wasn't much better. My job as an Admissions Rep is a SALES job, don't be fooled, and we are surrounded – more... by no-BS sales managers. I like my co-workers, but many of them are heartless salespeople. The most enjoyable part is working with students who REALLY want to attend South, and I encounter less than one of them a month. Otherwise I'm dialing out ALL DAY. – less
Was this review helpful?  Yes (1) – No – Comment

EJXR – November 28, 2012

Can you tell me more about this POD? For an outsider who just interviewed, I would like much more info. if you can. Thanks.

Evangelica – December 2, 2012

The POD is an on-the-job training program in which you get lot of supervision and feedback and typically have to meet performance goals to get out of the POD. If you do not meet these goals, you can be put on an informal warning or a formal warning. I knew several people who got "written up" in the POD but did eventually get out. Everyone's opinion is slightly different... I didn't enjoy all the micro-managing and tough love from the POD managers, so I wanted out badly. Other people I know loved the constant feedback and support in the POD and were sad to leave it. I can't say there's anything wrong with the model, it really kind of depends on how confident you are in sales. I've seen people get several applications their first week in the POD and bust out of there in no time.

Review this company

About EDMC

Education Management LLC is a provider of postsecondary education in North America, with approximately 96,000 active students – Read more