Pros: Paid Vacation; Educational Benefits through the various institutions; Health, Dental, and Mental care available
Cons: Miscommunication between Managers and Employees
A typical day at work includes researching financial holds, incoming payments, refunds, and corporate accounting/finance. My title was/is a Disbursements Financial Aid Information Processor, and I was responsible for SLMA and ELMNET loans, as well as researching department of education loans and utilizing the National Student Loan Data System to keep accurate accounts of student loan payments and reception. I learned many aspects of SMARTALT loans and how to work with our lenders to establish accurate financial processing to our students. Management and the general culture was the roughest part of the job because there was a lack of morale due to the various budget cuts and position eliminations taking place over the last 2 years. My co-workers and I developed a strong rapport where we could work together and communicate appropriately. Advancement has not been an option due to the reorganization of the corporate structure. The most enjoyable part of the job by far was helping students receive their financial aid and assisting financial directors at 50+ institutions, country-wide, in the sending and receiving of financial aid and research.