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Educational Testing Service
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26 reviews

Educational Testing Service Employer Reviews

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Call center
AP Program Call Center Representative (Current Employee), Ewing NJ – April 23, 2013
A typical day at ETS involves answering various questions about the Advanced Placement exams. The students who have taken the exams call to get their scores sent to colleges. There are AP Coordinators at each school, we assist them with everything from answering questions about rules for administering the exams to ordering the exams.
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It's been a long time since working for ETS, but it was a great experience.
Customer Service Representative (Former Employee), Ewing, NJ – April 23, 2013
I worked through a temp. agency, that placed me at ETS. Most times I worked in a warehouse, doing data entry for all of the shipments that would come through or that were being shipped out. ETS is where I gained most of my customer service skills, when I worked for my mother at 15 years old. Management had a great system for all of the coworkers, it – more... was a very structured work place; everything had to be in order because we were dealing with national testing services. I don't really remember too many of my co-workers, because we were always in and out of different assignments for the temp agency. The job was not very hard, the day just dragged a bit. The most enjoyable part was when I was an intern. I was sent to Daytona Beach, Florida to work as a co-supervisor for SAT graders. Though I worked 12-13 hour days, I was still able to enjoy myself. I met so many teachers from everywhere! Because I aspired to be an elementary school teacher, I was in paradise! – less
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A good place to work.
Programmer Analyst (Former Employee), Princeton, NJ – March 19, 2013
-A fast paced work environment.
-Great venue to demonstrate your talent
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Secure place to work
TCA III- English Language Learning Assessment (Former Employee), Princeton, NJ – March 19, 2013
Pros: great benefits
Cons: poor supervising. clerical staff can get treated with little respect.
Work is consistent and a person will be busy through out the day. Have quarterly meetings from President and keeps the staff well imformed on what is going on with the company.
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Team motivated environment
Lead Quality Assurance Analyst (Former Employee), Princeton, NJ – February 20, 2013
A typical day at work was filled with documentation, testing software, reporting results, meetings to discuss any issues uncovered and plan the next strategy to meet planned goals.
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Working at ETS day to day
Payroll Manager (Former Employee), Princeton, N J – January 30, 2013
Pros: good company to work for, salary and benefits inline with national norm for a not for profit company, possesses a strong desire to help their employees achieve their goals that match the company goals, they posess that same appreciation for their surrounding communities
Cons: the hardest part of the job was working with so many different personalitie, solving issues that related to the system with help from system experts, keeping up to date with my payroll skills, no suport for me to attend qualified classes outside of what the company offered, dol, federal, state changes that affect payroll
A typical day consisted of meeting with staff members first thing to be sure that they were on target to produce the payroll process, assists in any issues that need to be elevated to a higher level.
Review e-mails to determine what was priorty and what could be resolved at a later time. I developed lots patience dealing with so many different personalities.

I – more... learned a lot on how to be a good leader and how to help my staff excel and grow in their knowledge.

Acquired many true friends.

Worked on many projects as the subject matter expert.

The hardest part of the job was working with so many different personalities. Solving issues that related to the system that produces the payroll. Keeping up to date with state and federal governmental changes that affect payroll. – less
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Laid back enviroment
Editorial Support / Data Entry Specialist (Former Employee), San Antonio, TX – January 8, 2013
Created tests for different cities and countries.
Did lots of data entry, and worked closely with editors.
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Laid back enviroment
Editorial Support / Data Entry Specialist (Former Employee), San Antonio, TX – January 8, 2013
Created tests for different cities and countries.
Did lots of data entry, and worked closely with editors.
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Fun Place to work
Senior Customer Service Representative (Former Employee), Ewing, NJ – December 18, 2012
Pros: manganent, coworker, promotions, bonuses
Cons: short lunch breaks
Productive and exciting place to work as well as challenging place to work. During our peak period it would be uncontrolling busy but I had great coworkers and we made the worst days our best days. I learned how to deal with irate customers as well as irate parents, I also learned how to deal with many different personalities.
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Quality people and great benefits
Program Manager (Former Employee), San Antonio, TX – December 7, 2012
Pros: quality enviornment
Cons: small office (corporate office in new jersey)
Everyone I worked with was very professional and ETS has a pretty good culture. As a non-profit, they have more non-work activities than a for-profit environment, but for good causes like United Way and Susan Komen. They have good training opportunities also.
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Very good company, excellent benefits, opportunity for growth
Operations Manager (Former Employee), Ewing, NJ – November 11, 2012
Pros: company pays for continuing education
Cons: benefit costs
Very good company, excellent benefits, opportunity for growth
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Data Entry/Call Center Representative (Former Employee), Ewing, NJ – October 30, 2012
I worked for Educational Testing Services through a Temporary Agency. I started out Filing S.A.T answer booklets and performed well and was placed doing Data Entry three weeks later with more pay. I also performed well doing Data Entry and was advaced to Customer Call Center Representative with a higher hourly pay. I loved working for ETS because of – more... the advacement oppertunities and the good pay. – less
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This job teaches you patience
Account Executive (Former Employee), Corpus Christi, TX – October 25, 2012
Pros: very few tests per year, thus keeping you from getting burnt out
Cons: must be prepared to handle boredom
This is a great time to gather your thoughts and get caught up with inner peace while proctoring. You aren't to bring items to read so you catch yourself reading the room if you're hyper like myself.

It's a great gig, but does require patience. It can go by very slow if not feeling well that morning. Otherwise, it is quite nice to be around those eager – more... high school students looking to take off to their future. – less
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Overall a wonderful place to work with terrific people.
Senior Designer/Art Director (Former Employee), Princeton, NJ – September 1, 2012
Pros: beautiful campus setting
Cons: too many changes, cutbacks in benefits, offices constantly moved between buildings. had a great office then was put in a pod....
Overall a wonderful place to work. Beautiful campus with a pond (Rosedale), on-site cafeteria, great benefits, nice salary. Terrific people!
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Very good company for a large organization
Professional Associate (Former Employee), Princeton, NJ – August 26, 2012
It's a great place to work. Especially if you have young children, the hours are great! I've learned a lot to help advance my professional career. Management is decent, but it really depends on the department you work for. Which I believe can go for any organization.
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Pay is well for a security officer
Security Officer (Former Employee), Ewing, NJ – August 23, 2012
Pros: good pay
Cons: fire security officers for little things no matter how long you been there
Great place to work, the employees are great people to be around.
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Good for extra money
Test Proctor (Current Employee), Springfield, MA – August 21, 2012
Pros: good pay
Cons: early saturdays
Not much of a time commitment. Only a few Saturdays a year and you are out by 1 pm. Good pay for only a few hours!
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Typical 9-5
Customer Service Representative (Former Employee), Ewing, NJ – August 14, 2012
I worked in a call center providing customer support for the AP test. It was largely monotonous work, as I would answer a lot of the same questions. I worked 9-5, 5 days a week for a few weeks. I got this job through a temp agency.
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Great company with fantastic people and benefits
(RMS) intern (Former Employee), Princeton, NJ – August 1, 2012
As an intern at ETS for 4 years, and with multiple family members having worked here, I have only good things to say about this company. They are very friendly, laid-back and really willing to help you further your career.
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Great Place to Work!
Staff Assistant (Former Employee), San Antonio, TX – August 1, 2012
Pros: freedom to do your job well.
Cons: too much gossip.
I really enjoyed working at ETS. The people are fun but are very knowledgeable at their position. Due to bad economy, I was laid off but would return in a heartbeat. Good Managers and Great Benefits.
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About Educational Testing Service

At ETS, we advance quality and equity in education for people worldwide by creating assessments based on rigorous research. ETS – Read more