The job itself is terrific and I thoroughly enjoyed it. Schedules and available days are very flexible. The program coordinators are communicative regarding changes to scheduled shifts. Shifts supervisors are generally helpful and usually professional and respectful. My only real complaint with the actual work was that it was very hard to get a sense of my productivity levels and/or quality of work. Shift supervisors are not allowed to be forthcoming regarding these details, so I always felt a bit in-the-dark regarding how well I was performing. This complaint is inconsequential, though, in comparison to my grievance with this company: in December 2017, the company emailed all employees of one section informing them that their pay rate was going to be reduced by 25% beginning in February 2018. They gave no reason for this reduction. The pay slash is apparently being administered across the board, regardless of tenure with the company, quality of work, or etc. The company issued a tersely-worded ultimatum that says for all intents and purposes, "accept this unprecedented, unexplained drop in your income or get out." I'm aghast that a company of this caliber would treat its employees with such callous disregard. If they slash pay once, they may very well do so again in the future, too. I highly suggest finding employment with a company that will show its employees more respect.