Pros: room for advancement, a lot of knowledge in those buildings, if you find the right person you can go far
Cons: customer service reps have it rough, struggling with the current economic atmosphere
Ed Don taught me much about myself and helped me grow in my career. On the purchasing side I got to know many people who would shape me into the man I am today. They gave me a chance when no one else would and stuck with me while I was learning the business. However, from what I had witnessed and heard, the customer service side of the business is a bit unforgiving and harsh.