Taught Me The Most Lessons
Volunteer (Former Employee) – Naperville, IL – November 25, 2015
Edward Hospital & Health Services taught me the most about being a true professional. They were very kind to me over there. I learned how to switch demeanors very fast from break time to business time.
When a grieving family was talking to you, we had to be very controlled. You had to have the right balance of friendliness and objectivity. You could not get too involved in a particular patient's case because it would drain on your consummate professional energy. Sometimes a patient's family would barely speak but you could see the grief on their face so you kind of had to dial down the perkiness and just point them to a room. I stayed there the shortest because I didn't like the very serious and sometimes somber attitude of a hospital. It taught me there is always a time and a place for certain aspects of one's personality.
Being able to help people
Being in a majorly sad environment