As a Branch office administrator your concerns are not taken seriously. If you report Unethical behavior it is dismissed because the financial advisor is the one bringing the funds into the firm. Bullying is not discouraged and actually the way it is handled almost encourages them Financial Advisor to continue to bully. Would not recommend
Branch Office Administrator (Former Employee) – Moscow, ID – August 15, 2017
I thoroughly enjoyed my ten years with Edward Jones. They are extremely ethical and really strive to deliver excellent service to their clients. The culture is very supportive and positive. I worked with many great people, both co-workers and clients. I felt I had the opportunity to make a positive difference in peoples lives and that means a lot to me. Unfortunately, the pay scale for this position is very low and raises are low as well. This job requires are great deal of responsibility, skills, relationship building, and professionalism and I don't feel the compensation reflects that.
excellent culture, great benefits, wonderful clients
pay scale and raises very low, no opportunity for advancement
Insurance Service Specialist II (Former Employee) – Saint Louis County, MO – August 14, 2017
A lot of support from the Home Office. Its like going from a prius to a Ferrari in support from many other firms that most have heard of. Taking a leap of faith to join this firm is a great opportunity
Financial Advisor (Current Employee) – San Diego, CA – August 13, 2017
Great company to work for but I do not mesh with its culture. If you do not do it their way then go somewhere else. If you do not mind door-to-door sales then this will be very lucrative for you. Bare in mind the door to door will take some time for you to close relationships, they are banking on you to land those 1% of people who will do business with you and typically have less than 100K. Their financial advisors are just sales people with little to no experience managing wealth or financial planning. Edward Jones has a good investment philosophy and do well for their clients.
FINANCIAL ADVISOR (Current Employee) – Miami, OK – August 10, 2017
Edward Jones is a great place to work. The family culture is not one I have ever seen before. Everyone works to help each other out. It is not a cut throat sales environment. I would recommend it to anyone that is outgoing and wants to build a business in a community.
Financial Advisor (Former Employee) – St. Louis, MO – August 10, 2017
Great place to work. They give you the tools and resources needed to succeed as an independent advisor. Typical day at work is spent knocking on doors and providing financial advice to existing and prospective clients.
Laid back environment, surrounded by intelligent people, but growth opportunities depend on what division you're in.
Sourcing Specialist (Current Employee) – St. Louis, MO – August 9, 2017
Laid back environment, surrounded by intelligent people, but growth opportunities depend on what division you're in. If you're part of branch development, service, or operations, you're probably in a good spot.
work-life balance, on-site cafe is subsidized, benefits
Somethings you are trained on extensively, but somethings you get very little training on. For instance, in the beginning, the training process for getting licensed is incredible almost guarantees your success of getting licensed. The training on how to find clients, and how to build those relationships, is very detailed and well constructed. There is a pattern laid out to follow that will lead you to success. However, there is virtually no training on product knowledge and the vendors you'll do business with. Very little training was offered for how to close business, and do presentations for specific products. Basically, the focus is on getting people to give you their money, not on how to make sure you are putting them into the right products. Nobody explains how to differentiate the 100's of vendors and their myriad of products so that you have confidence you guided the client in the right direction.
Branch Office Administrator (Former Employee) – Norman, OK – August 6, 2017
Steady administrative work within finance industry that carries little to no risk of loss of employment with market downturns. Limited advancement within administrator role, unless one wishes to progress to the role of financial advisor. Good benefits, good work/life balance, Edward Jones treats their employees very well.
Operations Specialist II (Former Employee) – Tempe, AZ – August 4, 2017
Employees team members were for the most part all helpful and respectful. However, team leaders were distant and pre-occupied majority of the time and would delegate addressing subordinates to someone who was in a six month rotation of moving throughout the company.
Full time employees were decent to all of the contractors
Application process to attain and strive for full time employment was biased, not objective, the odds of gaining employment as a contractor were slim.
Edward Jones is a "sink or swim" no debate on that. Either you're really successful or you are doomed to fail by not achieving revenue goals. There is a lot of attrition within the role and the pay for the study period in going after the Series (7) and (66) is yuck. You can be really successful in this if you go after wealthy prospective clients in high end neighborhoods. There is a lot of jockeying for clients with how many brokers there are.
They fly you out to Missouri for training a few times over
High attrition and very difficult to succeed within the role.