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Edward Jones
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326 reviews

Edward Jones Employer Reviews

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Edward Jones has an extensive support system in place.
OnCall Branch Office Administrator (Current Employee), Warwick, NYAugust 14, 2014
During a typical work day I would encounter phone calls from clients with questions about their investment accounts. I would open new accounts for clients, follow up on needed paperwork. I spent time calling clients to invite them to marketing events. Assisted in sending out mailings for upcoming events. Made calls that pertained to setting up events. – more... Completed scanning documents into the system. I worked closely with the Financial Advisor and with clients along with representatives from other companies. – less
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difficult
Financial Advisor (Current Employee), Davis, CAAugust 13, 2014
it can be a great job if you've got time to do it. it is challenging but the culture is good
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What I learned
Office Administrator (Former Employee), Cary, NCAugust 13, 2014
Pros: rewards hard work
Cons: management
Edward Jones encourages you to take charge of your financial future by educating you and allowing you to help others with their finances. You will gain hands on experience in finances which will help you in managing your finances.
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Undesireable
Branch Office Administrator/Office Manager (Former Employee), Lafayette, INAugust 12, 2014
Pros: clients
Cons: management
I hope not all offices within Edward Jones are typical of the branch I worked in. From the moment the day began until leaving at 5 pm every word, every movement was scrutinized. I was chastised for not closing the door to the supply room at night, berated if I didn't answer a question on the phone using the same wording the financial advisor would have – more... used.
The fact that the clients really liked me made the FA uncomfortable and jealous. She threw away my Christmas cards while I was on vacation - she didn't receive from the same clients and their comments were very positive.
My blood pressure went down 30 points when I left.

The clients were awesome, the management was harassing, what Work Force Development called a Toxic Work Environment. – less
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No advancement
Branch Office Administrator (Former Employee), St. Louis, MOAugust 11, 2014
The work was good and clients but worked in solitude and no room for advancement.
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Good place to work, but's I'd rather work in an office with more people
Branch Office Administrator (Current Employee), The Woodlands, TXAugust 9, 2014
Pros: excellent benefits
Cons: the pay isn't satisfactory
My job is busy on a daily basis, I've learned how to provide excellent client service with personal care. I have had the opportunity to get to know our clients as people not just another client. The hardest thing about my job isn't really an issue. The most interesting thing about my experience working for Edward Jones is the firms technology and always – more... having Headquarters at my finger tips for questions, researching and processing. – less
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Fun Place
Branch Administrator (Current Employee), St. Louis, MOJuly 31, 2014
Electronic Claims Support/ PCN referral Technician: Data entry, entering medical and dental claims into system, entering referrals, pre-cert., and EAP referrals. Talking to hospitals and Doctors to see what services were approved. Pre-screening claims for data entry. Alliance pricing, using Blue Cross/Blue shield guidelines and entering pricing from – more... their system into our system. Processing claims to be paid to providers and employees. Receptionist: Answering calls on a BX and Dimension system. Having 10 incoming and 250 extensions. Typing appeal letters and all correspondence. Greeting customers and clients. – less
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Professional and very rewarding company to work for.
Branch Office Administrator (Former Employee), San Diego, CAJuly 4, 2014
Heavy office work. One on one office setting assisting the financial advisor. In charge of all incoming phone calls and client correspondences. Opened accounts, entered transfers, managed all paperwork. Very high speed office work, very steep learning curve, but incredible company to work for. Helping clients manage their finances with more ease is – more... an incredibly rewarding and fulfilling line of work. – less
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Good place to work for life/balance; good culture and nice people
Paralegal (Former Employee), St. Louis, MOJune 26, 2014
Pros: good people, good culture, great work/life
Cons: so-so compensation, ok benefits, not the best management
Overall it's a good place to work if you have the right leaders. There are opportunities for growth if you take the initiative and they generally support learning and development. Management takes a long time to make decisions and there is a lot of the good ole boy vibe in some divisions. However, the work/life balance is fantastic (in certain areas) – more... and the people are some of the best I've worked with. Compensation is not competitive and the benefits are ok. – less
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limited growth
Executive Administrative Assistant/Office Manager (Current Employee), Exeter, NHJune 22, 2014
branch offices have limited growth for staff unless one wants to become an advisor
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advisor
Financial Advisor Program (Former Employee), tempe, azJune 19, 2014
it is up to you to learn and figure everything out. It isn't a job they will train you on.
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Sky high attrition rate
Financial Advisor (Former Employee), Roswell, GAJune 19, 2014
Pros: company is like a family
Cons: client acquisition process is good way to get shot
The client acquisition model at EdJ literally involves knocking on doors of strangers and asking then to let you play with their money.

Company pays for Series 7 and Series 66 licensing and pays a salary while you train. They then lock you in for 3 years such that if you get fed up with walking the streets, you must repay them $60,000 or so to cover – more... their costs.

There are some very successful people working there and the company treats you well in general. If you survive for 3 years, you can win anywhere. – less
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Great place to work
Sr. Branch Office Administrator (Former Employee), Odessa, TXJune 18, 2014
Pros: friendly, personal relationships
I always had something new to learn, and dealt with customers that became family. My boss was very giving for personal time and growth, he even let me take a bible study class once a week for three years.
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Great Company to work for
Financial Advisor (Former Employee), Hilo, HIJune 10, 2014
Edward Jones is a great company to work for. Great culture and great support. However, you do need to learn how to like prospect clients by going door-to-door
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Big Company great working enviroment
QA AutomationTester (Former Employee), St. Louis, MOJune 10, 2014
Pros: n/a
Cons: n/a
Edward jones is one of the greatest invesment and finance company in north America therefore i would say over all my personal experience is great.
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Good Place to Work
Operations Specialist (Former Employee), St. Louis, MOJune 10, 2014
There was opportunity for growth and the pay was in line with industry pay. Great cafeteria!
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Edward Jones is a Wonderful Place to Work
Branch Office Administrator (Current Employee), Georgetown, TXJune 9, 2014
Pros: great benefits, paid training each year, quiet atmosphere, easy assistance from home office
Cons: can be lonely on slow days & when fa is out of the office
Edward Jones does a great job of preparing their employees. As an on-call BOA, I was allowed 24 hours of PAID training at three different branches each year.
The hardest part of the job is trying to juggle multiple tasks at the same time while maintaining great customer service. The most enjoyable part is getting to know the clients.
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A highly ethical company that cares for it's clients and employees.
Financial Advisor (Current Employee), Phoenix, AZJune 8, 2014
Pros: a very high class, highly ethical company that truly wants to do what is best for it's clients
Cons: start every month over at zero.
Edward Jones is a very high class, caring, ethical company that does what is best for it's clients. The culture is very supportive and encouraging.
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Best place to work
Flexible Service Support/Temp (Former Employee), St. Louis, MOJune 3, 2014
Training and professional development opportunities were awesome.
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Work directly for a Financial Advisor in a small branch office setting. Handle all client appointments and Financial Advisor's calendar
Branch Office Administrator (Former Employee), St. Louis, MOMay 30, 2014
Pros: was very close to home
Cons: no recourse if you have a problem with your financial advisor.
It's a large company with good benefits, but some Financial Advisors do not treat their Branch Office Administrators as a team member even though the Home Office promotes a team atmosphere within the branch. When it comes down to handling any branch problem, Home Office is always going to back the Financial Advisor and not the Branch Office Administrator – more... because they are viewed as the ones making the money. – less

About Edward Jones

At Edward Jones, we are a leader in the financial services industry serving nearly 7 million clients. We have more than 11,000 – Read more