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886 reviews

About EGS

The telephone isn't the instrument of choice for Expert Global Solutions (EGS) anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. EGS's customer management services include customer retention, help-line information, direct mail response, training, recruitment, and order entry services. – more... Clients include companies in the communications, government, health care, insurance, retail, technology, utility, and education sectors. EGS operates through more than 100 facilities around the globe.

Geographic Reach

EGS has operations spanning Antigua, Australia, Barbados, Canada, the Dominican Republic, Guatemala, Mauritius, Mexico, Panama, the Philippines, Puerto Rico, the UK, Uruguay, and the US. – less

EGS Employer Reviews
Customer Service Representative (Former Employee), Utica, NYJuly 29, 2015
Inbound Customer Service Rep (Current Employee), La Crosse, WIJuly 27, 2015
National Engagment Manager (Current Employee), Fargo, NDJuly 24, 2015
Sales/Customer Service Representative (Former Employee), Humble, TXJuly 23, 2015
Senior Agent (Current Employee), La Crosse WIJuly 21, 2015
EGS Salaries
Customer Service Associate
$10.32 per hour
Based on 347 employees and 56 jobs
$22,640 per year
Based on 117 employees and 1 job
Customer Service/Sales Representative
$10.00 per hour
Based on 29 employees
Senior Team Lead
$28,000 per year
Based on 13 employees
Team Leader/Supervisor
$29,500 per year
Based on 13 employees