Pros: Pay was decent at 13.00 after training 14.72 if I ever got there. Multiple shifts no weekends
Cons: 330 to Midnight is not good for parents/single parents, drap environment, no where to go once you are at the top, OT only opportunity to make more income.
This is a great place for a non married, non parent, coming out of college or highschool looking for a great first job. The pay is competitive to most employers being a call center they can offer more. The building itself was old, and dungeon like, not a lot of natural light they did have ergonomic desks which was nice so you didn't have to sit all day. My day started on whatever shift they decided for that month for me which I didn't like, my team leader was always changing, a lot of my coworkers were unhappy people, didn't talk professional to others or customers. The hardest part of the job was doing it will little guidance, just pacifying customers rather that fixing the issue for them. I enjoyed talking to my customers some of them even for only 2 minutes I made a difference in their day. I was able to promote easily since I was overqualified to work there. I had made it to the highest hourly pay in the building, no upward movement for me, I wanted to be a trainer but that entailed salary and whatever shift they want to use you on.