Pros: a pay check and benefits that are over priced
Cons: Miserable, 40 hours of back to back phone calls, complaints, non personal business, all about the money
If you are looking to collect a pay check and never come in late or have issues this is the place for you.
Being that I have worked for this company for 9 years and have seen many things; I have once stood up for this company and said that it is all in what you want out of your position. However with the changes in management, vendors, and the newer General managers; this is not a place if you are looking to be treated like a person and not just an employee.
They don't care about you if you have any children, FMLA, healthcare issues, and such. They want people who are going to be there all the time and have no issues with attendance.
They have cut down to only 2 vendors from what was once 7 and prospering. APAC has very much decreased in size and good people. (Example: offering team leaders who have been there for 10 years demotions to keep their hours or terming them due to their campaign being seized.)
There is no heart in this company. They are simply profit and every one there is miserable.