eHarmony Employee Reviews in United States

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Awesome product and a great place to work
Vice President of Matching (Current Employee) –  Los Angeles, CAFebruary 10, 2016
It's pretty hard not to enjoy working at a company whose primary KPI is having its users fall in love! Employees are expected to work hard, but there is a lot of flexibility with time-off and schedules.
Pros
great people, great benefits, great location
Cons
commuting to anywhere in LA just sucks
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Started off with a lot of great promises that never were fullfilled
Customer Service (Former Employee) –  Pasadena CAJanuary 7, 2013
Management team I dealt with could be verbally abusive. Routinely fired people they didnt like with false reasoning behind it. Also came to find out that this company does not allow Gay people to use the site or be married due to the founders wishes. Wasn't really worth the time.
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Productive, Fun work place, Opportunitys for growth and advancement
Customer Care Represenative (Former Employee) –  Pasadena, CAApril 16, 2012
Very fast paced, High volume of calls, Customer service and encouragement given to customers as well as technical support. Was given the opportunity to assist the leads and management when on breaks and lunches covered for them and assisted on the floor and took any escalation calls which helped me to learn how to deal with a distressed customer in need. All co-workers were great team mates everyone was very friendly and helped eachother out. The hardest part of the job was retaining a percentage of customers each month with the economy being in the condition it is in. The most enjoyable part of the job was the rewards, incentives, and bonuses given when your doing a great job.
Pros
excellent benefits, bonuses, free lunches frequently, free food and drinks in vending machines, as well as coffee and water, friendly enviroment
Cons
excellent place to work for no cons.
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Overall rating

3.5
Based on 4 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
4.0
Job Security/Advancement
2.8
Management
3.0
Culture
3.8