Catering Coordinator (Current Employee) – Shorewood Hills, WI – January 9, 2017
I started working the company in 2013. I had left due to personal reasons and in the past year or so decided to give another go round. I do enjoy working this company. I love all the friendships I have made with the employees and the customers. The management is very flexible with hours. Is also understanding of personal life issues that may arise. The hardest part I would say about this job is, if you can't multitask the job isn't for you. There is a lot going on at all times. That is also what is great about the job. There is always something to do. If its from cashiering to making bagels or making a specialty coffee drink. There is always room for improvement. The one thing I have learned from working here is patience and time management.
Crew Member (Former Employee) – Mercer Island, WA – January 6, 2017
They were great to work for!! The manager was amazing and knew how to handle tough situations with costumers and employees. The hardest part of the job was the costumers, a lot of them were very pretentious and very rude.
Shift Lead (Former Employee) – Denver, CO – January 6, 2017
There is no single part of the job that can be considered difficult. At most you can find a lot to do in little time, but nothing past that will get you down. If you can handle the odd hours then this is the job for you.
This is a fast paced work environment that enabled me to gain skills and experience in management and leadership roles. It is a job that requires you to be on your feet for 8-10 hours a day which is physically demanding. I enjoyed the staff and customers I worked with and helped.
Customer Service (Former Employee) – Palm Beach Gardens, FL – January 1, 2017
A typical day was opening and preparing all of the food to be served thru out the day. I learned very good customer service and handle problems were everyone was satisfied. Hardest part was calming upset customers. the most enjoyable was the team...
Baker (Former Employee) – Kansas City, MO – December 19, 2016
a typical day working at Einsteins was difficult due to a hostile environment and lack of communication between employees and management. with that sat aside it was a good opportunity to learn new things and meet really nice people.
Cashier/Line Worker/Store Closer (Former Employee) – Highlands Ranch, CO – December 6, 2016
Typical Food Service Job, Due to the location customers were harsh about food quality, needs better on the job training being thrust in the middle of a breakfast rush is not a strong way to learn a P.O.S. system.
Sales/Customer Service (Former Employee) – Tempe, AZ – December 3, 2016
Customers are great, Learned the prep and product Management was always stressed Co-workers were great Keeping up with many customers, very busy made a long day Customers were mainly great to be of service to
General Manager (Current Employee) – FL – November 23, 2016
The culture is to create fear in order to achieve goals. There is little to no training and development and no support from the corporate office. Advancement is non-existent and the corporate office has high turn over so you never know who to contact.
Customer Service Representative, Cashier (Former Employee) – Las Vegas, NV – November 16, 2016
A typical work day at Einstein Bagel's seldom consisted of any meltdowns and frustrated customers, but normally brought happy, understanding and appreciative guests who understood just how busy we were. I learned a lot about customer service and how to manage my time wisely. Most days, my 8- to 9-hour shifts would flash by in a breeze, but sometimes given the amount of people coming through our store, we wouldn't receive our lunch breaks until 7 hours in to the day. Management could've been better, but overall the store ran smoothly... If you were looking from the outside, in. The hardest part of my job was dealing with customers that wanted nothing more than to make everyone else's day miserable, but we as a team got through it as best we could. The most enjoyable part of my job was watching everything run smoothly, with no extra hiccups to slow us down. My co-workers could be a pain, but overall they got the job done and we pulled through strong.