Administrative Assistant / Office
Eitechs Technology Solutions - Arlington Heights, IL

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Looking for a motivated, upbeat, independent, presentable individual to provide general office and admin support at technology solutions provider located in Arlington Heights

This individual reports to the CEO/Director of Operations and is responsible for general secretarial duties, providing administrative support to staff as required, tracking current progress of ongoing projects and keeping “Office Hours” of 10a – 5p Monday thru Friday.

Assume receptionist duties, greet public and refer them to appropriate staff members, answer phones, route calls, take messages, prepare and receive mail and shipments, light customer service
Prepare \ Process Comcast service contracts as required and coordinate with Master Agent
Oversee CRM and Invoicing software for accuracy, completeness and quality assurance
Maintain accurate daily accounting of fees, expenditures and other revenue
Assist with completion of product updates, price changes and marketing tools
Develop and maintain inventory system for incoming and outgoing products
Distribute incoming mail and prepare outgoing mail including processing RMAs and online sales
Maintain front desk area, keeping it clean and free from clutter, create job files and
General quoting, invoicing, payment processing and sales follow up duties
Prepare lists of necessary office supplies and monitor inventory
Update and maintain mailing lists and customer information databases
Produce mailing labels and pdf reports as requested, scanning and faxing duties
Maintain appropriate interpersonal relationships with employees, peers, and consumers.
Keep company work schedule and ensure timely billing of completed jobs

Demonstrated written and oral communication skills
Demonstrated ability to work independently and as a team.
Minimum two years clerical or administrative experience.
Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint)
Knowledge of general office machines and telephone system.
Knowledge of basic e-commerce systems Amazon, EBAY, and CC Processing
Ability and willingness to work cooperatively with others.
Very acute attention to detail to ensure order and pricing accuracy
Ability and willingness to work some early mornings, evenings and weekend days if necessary
General knowledge of Web Based CRM and Content Management Systems
Proficiency with Microsoft Office 365 and Google Apps for Business software
Experience creating and maintaining Joomla based / PHP based websites
Experience preparing telecom contracts and knowledge of Comcast Business Products
Experience with IT products, systems, computer hardware and pro A/V equipment
Experience in selling and promoting products online and creating marketing
Familiarity with Adobe CS Software Suite and Image Editing / Graphic Design

Pay is dependent upon experience $9-$14/HR plus commission opportunities
Please send resume to email within or fax to 847-739-7170