EL POLLO LOCO Employer Reviews

great place to work loved working there since I graduated learned all the foodhandling rules and management rules customer service

cashier and shift manager, took complaints, handeled money

This company teaches you a lot of good skills and Provides the necessary tools to do your job.

Working here is quite an enjoyable job. The people are friendly and so are my co-workers. I learned how to work at a faster pace due to the lunch time rush but other than that not much. The management is not so great, at the moment I am being discriminated upon due to my race and that is why I am searching for a more friendly environment to work. The – more... hardest part of the job is making sure we always have chicken to serve. The most enjoyable part is interacting with the customers because they can brighten up your day :) – less

Fast pace working environment multitasking and attention to detail.

Over worked and under paid. Way too much responsibility for the GM.

TIME GOES BY REALLY FAST WHILE WORKING DRIVE THRU
GREAT MANAGERS
SOMETIMES WE WERE SHORT ON PEOPLE AND IT WAS HARD TO WORK LIKE THAT
THE MOST ENJOYABLE PART WAS MEETING NEW PEOPLE

• Managed day to day store operations which includes, exceeding guest expectations oversee P&L report making the necessary adjustments to meet our goal, Food cost control, budget analysis, operations cash flow, Hiring, training and developing staff member for the next level

From the beginning of the shift your timed from opening to mid to close. You have x amount of time to review e-mails, process daily paperwork, ordering and inventory. This can be a fun place to work for but only if it didn't have so much time restrictions. The main thing about this company is it's company ethics...very week. It's very difficult to work – more... for a company that demands that you call the 1-800 number to increase your units reputation or the Area Leader tells you yes today and tomorrow he will tell you he said no.

Honestly, this company is poor in consistency and direct supervisors do not know their left foot from their right. – less

worked here for 2 years before i got promoted to cook and had been disrespected by managemnet many times. they hire people who need jobs not people who have experience

they take away benifits you were hired with to save money and have a poor chain of command turnover rate is high

My first real job. I started back in 10th grade up until i left for college. I picked up on some spanish working there. My coworkers were really nice. I learned how people acted when they want food. I was a great cashier and customer service representative. I will never forget this job. It shaped me into the hard worker I am today.

A typical day at el pollo loco for me is taking orders and expediting the food. Making sure all customers are satisfied and in and out as quickly as possible. With any job you learn that there isn’t a task harder then another some task just requires more work than other but practice always makes perfect. My co-workers and management are great in such – more... a work place you work with a lot of diverse people and I love that we could all work together. – less

Working in customer service requires a lot of patience, care, and professionalism. Everyday is a new experience. I always think when taking care of a customer to treat them with the same respect as i would like to be treated with if i were in their position.

I didnt enjoy the way the handle the process of training and the way they want to reach their goals

-FAST PACED THE WHOLE SHIFT
-MULTITASK, LISTENING TO THREE PEOPLE AT ONCE AND MAKING SENSE OF IT ALL
-CO-WORKERS WERE ALL COMPETITIVE TOWARDS DRIVE THRU
-DRIVE-THRU
-DRIVE-THRU RUSH HOUR

Working drive thru all the time. I learned how date all the food, and communicate with costumers. Also how to make them happy.

A typical day at work would be counting my cashier to start off my shift. After, I would take customers orders and give them their food. I always enjoyed working with my co-workers. They were really fun and made the day go fast. My manager will always be on task on putting us on check. The hardest part of my job was the closing part because it will – more... take hours to clean at night. – less

They worked with me wile i was in school but put me to do work on class dayes.

The most enjoyable part of the job was being to communicate with the customers that come in everyday & remembering their orders