Out of Touch with the Times
Area Sales Manager (Former Employee) – Monroe, MI – April 23, 2017
I worked for Elder-Beerman stores in 1999. At that time, as an area sales manager, I worked with a team of managers and a store manager. There was little to no consistency in expectations, communication, and performance evaluations. The store manager was disengaged and not available. Corporate expectations for staff included dress code for female managers that dictated "allowed" colors and heel height. The company demonstrated more effort and concern on mandates and out-dated expectations for staff rather than sales initiatives, store appearance, modernizing displays and/or visuals, and customer service. The hardest part of the job was working for a company that did not seek input from customers or staff -- the policies, products, and procedures did not fit the local community, staff, or customers.