Key Account Manager - General Motors
Electricfil Corporation / EFi Automotive - Livonia, MI

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Responsible for management of sales and customer relationship with OEM General Motors Power Train (GMPT)


Responsible for developing sales within GMPT, targeting agreed upon products, technologies, and customers. Directly represent Electricfil Corporation and Electricfil Automotive at customer and supplier meetings, trade shows, and other automotive industry conventions.

Job Duties – Main Responsibilities:

  • Manage GMPT account [engine and transmission] - develop excellent working relationship with customer cross functional units, to enhance and expand business opportunities out of these relationships. Targets are identified and updated during regular meetings with sales group.
  • Responsible to initiate and manage / administrate RFQ activities to timely completion, customer disposition, and writing of project summary recap –maintaining [all] RFQ projects library of history is critical.
  • Develop and maintain marketing action plan files for targeted products and insure good sharing of information with the team - excellent presentation & communications skills.
  • Research [network] and monitor customer accounts, for automotive industry trends specific to technology development, and to identify potential “new product” opportunities.
  • Provide forecasts & competitive info.
  • Work with other departments, and in particular engineering, to help in the design, technology, product development and vendor strategy in order to maximize customer’s satisfaction and success of Purchase Order awards.
  • Assist / support actively, customer account “program management” on a worldwide basis.
  • Prepare or help prepare presentation to customers.
  • Organize sales meetings and other meeting with customer representative for other Electricfil representatives or managers.
  • Organize and personally support customer visits to Electricfil facility[s]
  • Support other personnel in the Livonia office.
  • Act as an advisor to other EFC engineers regarding projects and customer expectations.
  • Support any other Electricfil subsidiary in North America.

Contacts (Internal & External Customers):

  • (Internally) reports to the Electricfil Corporation North America Director of Sales, with close working involvement & relationships with internal engineering and sales personnel at Electricfil Corporation, Alabama and Electricfil Automotive, France.
  • (Internally) Individual will interface with management & all levels of personnel within the Electricfil organization.
  • (Externally) Individual will interface with customers, vendor representatives and automotive industry organizations. This will include participation in customer audits and visits as requested.
  • (Externally) Individual will participate in face to face meetings with engineering and purchasing representatives from the customer.

Job Specifications (Education, Experience, Specific Skills):

  • Bachelor’s degree
  • Extensive knowledge of procedures used in the automotive industry
  • Engineering knowledge of Electricfil product profile – analytical skills important
  • Previous experience, and success, as a commercial + technical “sales key contact” to global OEM’s - ability to handle several customers
  • Able to develop and maintain contacts at all levels of the customer’ organization
  • Methodical, capable of analyzing technical problems and providing a concise written summary to management -- detailed oriented skills important
  • Prepared to spend some time away from home to travel to customer and vendor locations, industry events, EFC Alabama and headquarters in France.
  • Knowledge of the French language is appreciated
  • Ability to grasp commercial situations – financial + accounting knowledge important
  • Ability to work without close supervision and in a matrix organization - “self starter”
  • Proficient in the use of the Microsoft Office suite of software


  • Provide weekly reports to EFC Director of Sales, and immediately inform EFC management of any customer or vendor-related developments !
  • Primary communication link to customer accounts, especially engineering & purchasing

VII. Supplemental Requirements for Advancement:

  • Additional training in the automotive industry
  • Advanced degree in Engineering or Business
  • Proficient in the use of EFC business systems software


  • To make recommendations relating to product design, product quality, service, and vendor selection. Make recommendations and communicate regularly with Operations Manager and other EFC team members.
  • All employees have a quality and safety responsibility; therefore, having the authority to stop work processes to correct quality and/or safety problems, or quarantine items in the appropriate designated area until the issues are resolved.