Awesome place to work until management changed
Appointment setter/Dedicated TM Agent (Former Employee) – Independence, OH – October 8, 2015
The first 9 months was a good experience. Co-workers were awesome, we had a really strong team atmosphere, we all assisted as a team, when one of us was behind we pitched in and helped until all of us met our weekly quotas. The hardest part of the job was cold calling companies who had already been called continuously by not only our office, but the many offices in their area. Our original supervisor was AMAZING. So down to earth, motivational, and would literally come onto the floor and sit with you, make calls with you to show some of the different tactics she used to use that got her ahead. She was the best. Once they moved her to another department and brought in another supervisor who had no experience in what we did and changed the rules to where we were not allowed to help each other, the team morale went down severely. Incentives and bonuses were dropped and changed, the atmosphere became depressing and no one wanted to be there anymore. We kept losing employees consistently.