This is an overall good place to work. M-F every other week-end. Pay is fairly competitive with other places They have had a big turn-over in the last six months which makes it very difficult to gain stability doing your job.
Primary Therapist (Former Employee) – Los Angeles, CA – July 7, 2017
This company is a managed care company where management views clients as "heads in the bed" and staff are not replaced when they leave. Client care was compromised for money and the paperwork was intolerable. Staff did not received raises for years and not appreciated by management. Pay is low. This company is not ethical and completely disorganized. When I was at Promises, most staff were looking for other jobs and turnover was very high.
The best part of the job was the clients.
I would not recommend this company for employment or for clients.
Benefits are poor, Ineffective Senior Management, Unethical
Therapist (Former Employee) – Hanover, PA – May 30, 2017
Supervision other than scheduling me as I had irregular hours was nonexistent after first two weeks. Never met with me face to face to review caseload. Almost all communication via email. Coworkers almost never talked to me other than at meetings. When I had car trouble, I was shown how expendable I was. I eventually felt very isolated. Lots of layoffs when I first started.
Compensation was good.Supervisor polite, nice, justuninvolved. I was low on the priority list for him.
Primary Therapist (Former Employee) – Wrightsville, PA – March 4, 2017
This company, when I started, seemed to be in a rapid growth spurt. They seemed willing to invest money into their different locations. At first the team gathered was amazing and the staff was able to treat the clients with different interventions that truly were client focused. Eventually it became apparent that the company was short sighted and they grew too fast and were irresponsible with their finances. There were two rounds of layoffs when I was there...each time saying there wouldn't be more. After these layoffs, punitive management was brought in and the expecatations of all employees increased to ridiculous levels. There was a hyper focus on AMA discharges. So much that if a client of yours left AMA-you would get the 3rd degree. Eventually it felt that the different departments stopped talking and there were breakdowns that could have affected clients in very serious ways.
Leaving there was crucial for my own wellbeing and most of the original team is no longer there for the same reasons.
The pay was good; however the benefits were terrible. No 401k match, no paid STD or life insurance, and most importantly-terrible PTO. You get 10 days a year total-BUT you accrue your days. So when you first start-don't plan on taking a long vacation. With such an intense job-more days off is crucial. It would have been nice to see getting vacation days at the beginning of the year and personal days that could accrue? Anyways-the pay was not enough to make me stay.
Beautiful location, pay was decent, intelligent and dedicated peers
Awful benefits, punitive management, fear of being laid off
Long hours and huge responsibilities for low pay. Very little training and job responsibilities not clearly communicated at hiring. No support from management. Raises frozen indefinitely. Let a large number of people go two weeks before Christmas. No positive feedback, only negative from House Manager. Shuffling of staff whenever, so no feeling of security. A lot of chaos due to being short staffed. Many staff members have quit since 2016 and were told it was a coincidence and happens at other places too. No advancement possible. They have trouble keeping staff due to these reasons. The worst place I've ever worked. No appreciation for a dependable hard worker who has a good work ethic.
Close to home
Long hours, low pay, no appreciation, no regard for employees
RN (Former Employee) – Wrightsville, PA – December 20, 2016
I left after 3 months because I truly felt that my license was at risk. Orders not signed, time sheets being falsified. Now HR is gone and nurses do everything. This was the most unprofessional place I have ever worked. I did love the clients but I couldn't stay!
Supervisor (Former Employee) – Franklin, TN – September 26, 2016
Work done for patients in facilities is invaluable, but company doesn't live up to mission and is in disarray. Execs in corporate office in CA have been replaced several times, same with CBO in TN. Several consulting companies have been hired to help but still overly dysfunctional.
Raises frozen over a year ago. People who have experience quit as soon as they realize the bs. It's run by ppl who don't have a clue so they "guess" and string others along by promising promotions for positions that won't exist since the company is downsizing.
Residential Aide (Current Employee) – Wrightsville, PA – November 17, 2015
Great place to work with fantastic staff who have passion for their careers, clients and the recovery process.I couldn't have found a more motivating work environment in which I was able to grow as individual and a professional.
Intake Advisor (Former Employee) – Long Beach, CA – November 3, 2015
While I worked there the lead gal on days, tall blond never even had eye contact with me, even while I talked to her. Some of the intake advisers were nice others were rude and as you say back stabbers. Call center management need some help, especially the Day Supervisor. Not friendly, very negative. If you don't fit in to their shyster ways than your out. Very snobby environment!!
Payroll Administrator (Former Employee) – Long Beach, CA – October 19, 2015
Stressful work environment, processing 4 company codes with bi-weekly payroll. Poor management & high turn over. Poor Human Resources dept with not much experience in their field which made it hard for you to do your job.
Upper Management (Former Employee) – PA – September 1, 2015
Have the opportunity to work with the best in the nation. Always growing with the clinical trends in the industry. Very difficult to have a personal life at the constant pace of the agency. Working 24 hours a day seven days a week.