Pros: good starting pay; discounts on services; calm atmosphere
Cons: no stable schedule
A typical day includes answering phone calls, answer any questions, book, reschedule or cancel appointments. We mark clients as "arrived" after we ask their name. We make sure that each client is offered fresh water upon arrival, as well as ask if they are planning on using any gift cards. We also make sure the client will be comfortable throughout their appointment by asking if they need to use the restroom before being taken back. Each new client is required to fill out a form that informs the therapists of any medical conditions that the client has, as well as any allergies. At the end of each session, we try to reschedule during check out and we process payments. Any new client or non-member should be told about the Wellness Program which saves the client money each time they book an appointment by signing up for an Automatic Payment program. I have learned a lot about massage therapy, that each of the therapists have different pressure levels as well as favorite modalities. Every person that I worked with were extremely friendly, we all tried to make sure we were professional while working. The hardest part of the job is, trying to reschedule appointments when therapists call off for that day. The clients are not always understanding and some may be displeased and are not able to make any other appointments at other times. The best part of working at Elements was the satisfaction of helping others help people. We book appointments and are a stepping stone for our clients to relieve stress, address physical injuries and become a healthier person; that is a beautiful thing.