Eliot Community Human Services Employee Reviews

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It's joy to work with the clients
Interviewer (Current Employee) –  Hyde Park, MAJune 28, 2017
The benefits are great, the networking within the community are awesome, the staff really care, it's wonderful experience, great trainings, the union is a great support..
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Expert in the field of Mental Health
CBHI-Clinician Masters Lvl IHT (Former Employee) –  Malden, MAJune 12, 2017
Eliot Community Human Services specializes in servicing Children and Families within the Metro North Region in CBHI wrap around service. Enjoyed the support within the company
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Supportive supervisors, tons of opportunity!
Clinician (Current Employee) –  Worcester, MAJune 2, 2017
As someone who has worked at Eliot for over 5 years I have always had wonderful, passionate supervisors who care about my professional growth and make sure that we all have a manageable work/life balance. Eliot as a whole sincerely cares about each employee, and if you are someone who cares about this type of work and wants to help others then Eliot is filled with opportunity. It really is a great place to work!
Pros
great supervisors, tons of opportunity, good benefits, great coworkers
Cons
none!
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Difficult work to sustain
Vocational Coordinator (Current Employee) –  Burlington, MAMay 30, 2017
Though there is lots of opportunity for skills education, no attention is paid to work/life balance, which is essential in human services. Rate of turnover is high, so it can be difficult to develop relationships with co-workers, supervisors and constituents.
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Productive and self building, fun place and family oriented
Group Care Worker I, & II Supervisor (Former Employee) –  Boston, MAMay 16, 2017
Eliot is very net department is base on safety and security, it's a place were you can on a daily bases, the department first priority is to Its cleints
Pros
Access to all the infrastructure like lunch, games school work programs visits, phone call
Cons
Maintaining discipline, rules most of all respect lack of those things come with consequence
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It was good
ICC (Current Employee) –  Malden, MAMay 3, 2017
Great company, should apply for. Great people and great clients. Overall very satisfied with the organization. Would definitely recommend this company to others.
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horrible place
Group Care Worker 1 ( supervisor ) (Current Employee) –  braintree maApril 23, 2017
they put the children above everything including staff safety. kids don't get consequence they get special treatments for harming staff or other students.
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productive and fun workplace
Transitional Coordinator (Current Employee) –  Wakefield, MAApril 15, 2017
shift 2pm - 10pm
Worked with teenager at risk
took the teenage girls on activities every weekend and provided services.
the ahrdest part of the job was getting "forced" for shifts even if staff did not want to work. Staff had no choice but to get forced for shifts 6am -2pm, 2pm - 10pm and 10pm - 6am.
Pros
activities
Cons
no flexible schedule
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Official response from Eliot Community Human Services
May 24, 2017

We appreciate your feedback and review all comments to make positive changes.

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decent place to work, if you like working with the youth
Group care worker II (Current Employee) –  MassachusettsMarch 1, 2017
long days sometimes 16 hour shifts.
learned how to be very patient with youth and Administration
management vs Staff culture
the hardest part of the job will be dealing with the youth men and women we are there to direct them into the right direction
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an ok work place
Group Care Worker (Former Employee) –  Braintree, MAJanuary 9, 2017
I was on the 3-11 shift! the fun shift! Take the kids from class to to go to the gym, outside, or play video games or something. Just keep the kids out of trouble. My co-workers were fine. We all got along for as long as i was there. hardest part breaking up a fight or restraints. Best part of the day was GOING HOME after a long day at work.
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A job that builds character
Transoituional Coordinator (Former Employee) –  Medford, MAJanuary 4, 2017
Working at a group home is a very interesting job. It's not a place that allows the weak minded or individuals whom are not looking for growth. The job gives you the opportunity to assist children that have gone through many struggles.
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Great company with a great reputation. management very friendly to staff
Mental Health Specialist (Current Employee) –  Lexington, MAJanuary 2, 2017
This a very reputable company in the boston area serving people with disabilities. the workers are very dedicated to making life better for the clients. The company also offers excellent benefits such health insurance
Pros
friendly environment, great health insurance benefit
Cons
larger staff/ client ratios, no breaks
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Rewarding experience with room for advancement
GCW (Current Employee) –  Plymouth, MANovember 30, 2016
This work is great for anyone getting into criminal justice or mentoring. The training is extensive and a great benefit. The management and supervisors in Plymouth are very knowledgeable and helpful. The location in Myles Standish State Forest is great for the clients to hike and fish and climb a ropes course! The team is supportive and the clients are better to work with than I expected.
Pros
Benefits, location, training, overtime
Cons
Client behaviors at times, shift work
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Toxic culture
Residential Manager (Former Employee) –  North Shore, MASeptember 20, 2016
Don't work here as a manager. Higher-ups will make you feel worthless and threaten you. Minimal training with impossibly high expectations. Zero job security - your boss can make up reasons to fire you and HR will go along with it without question. Pay and benefits are good compared to other human services agencies, though, and there are some direct care staff who are excellent to work with.
Pros
Good pay and benefits
Cons
Too many to list
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What One Would Expect From a Large Nonprofit Organization
Mental Health Specialist (Former Employee) –  VariousSeptember 6, 2016
Typical day at work varies depending on location (different cities) and department (DCF, DMH, DD, DYS, etc). The immediate atmosphere is manageable, especially if coworkers and supervisors are cohesive. Upper management has serious communication deficits and follow through on their end is nonexistent. It appears that many administrative positions have minimal insight into what actually occurs at numerous programs, as a whole. Non-administration is part of a union, which can be a double edged sword (it may work for or against an employee; most often performs negotiations poorly); therefore, know your rights as an employee. Time management may be one of the most difficult portions of the job, especially with low pay, requiring many employees to work extra shifts or second/third jobs. Relief of shift is not always guaranteed on a given day. Some days the clients being served are the challenge, while other days, it is the administration/corporation as a whole, that is the challenge.
Pros
Health benefits, possible opportunity to advance, meet diverse/exceptional individuals
Cons
Too many to list
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OK place to work
Mental Health Specialist (Former Employee) –  Wakefield, MAMarch 20, 2016
It is a large company so therefore acts like one. However the co-workers are awesome and they do offer great services for a larger organization. If you do not mind working for a large company, then they are a good choice. They also pay well for the field
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Good experience
Assistant Director (Former Employee) –  Boston, MANovember 22, 2015
This company is a great starter with some need to empower those around the management staff to create a workable culture conducive to the greater outcome.
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Fast Pace
Transitional Coordinator (Current Employee) –  Saugus, MANovember 12, 2015
This job consist of working with teenagers in a residential setting. The day consist of running a therapeutic group, making sure the kids have physical fitness instructed in their day and teaching youth what and how to perform their daily living routine.
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Good Place to Work
Data Analyst (Current Employee) –  Lexington, MAOctober 20, 2015
ECHS has a strong sense of team, making all employees feel valued. They also prefer to promote from within, making career advancement more easily attainable.
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Eliot
Family Stabilization Worker (Former Employee) –  Waltham/ Dedham/ArlingtonSeptember 29, 2015
Working at Eliot was the best thing of my life. It helped me grow and learned a lot of stuff. I worked from being a group care worker to admin to assistant director and family stabilization worker. I loved what I did. It helped me realized what I wanted to major in school. Working with young children and teenagers it teaches you a lot and getting to know some of their struggle as young as they are and understanding the help that they need. There is a lot of room for advancement working at Eliot.
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Overall rating

3.5
Based on 64 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.0
Culture
3.3

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