Service Response Representative, Schenectady, NY - May 18, 2016
A typical day consist of answering phone calls and assisting patients bedside with their nutritional needs and meals for the day. Another large part of my job is taking service response calls, which can range from getting a hold of housekeeping to getting patients transported where they need to go. Anything that needs to be done can be called into us, so that we can direct them in the best way possible. I have learned a lot about team work in this job, as there are only nine of us in our department. I love my coworkers and all the patients I get to work with.