Ellucian Employer Reviews

Good place to work with great potential. Good benefits, fair management.

Ellucian isn't a bad place to work. I think the benefits/pay are pretty good and there is typically a great deal of freedom in how you complete your job. However, if you are seeking job stability, it may not be the place for you.

While employed with Ellucian (formerly Datatel) I was lucky enough to hold jobs in both the IT and Sales Division. While doing these jobs, I thoroughly learned the Office suite of products, specifically Excel utilizing spreadsheets, formulas & pivot tables. My fellow team members were very supportive and always "had my back". The hardest part of my – more... job was working with remote employees trying to make sure the results I sent them was exactly what they were requesting. The most enjoyable part of my job was the people I worked with. – less

You get a lot of support from managed services, you get a lot of opportunities to get free training.

A typical work day would include addressing e-mails, walk-ins, and phone calls from faculty and staff members involving issues with technology. Create and assign tickets in help desk system to resolve problems, assign to correct department.

Limited support is sometimes provided over the phone for simple tasks, others would involve physically walking – more... to the site to assist faculty and staff members. – less

Great place to work at really, I like the fact that they work there with there employess

Support colleges all over the United States. From resetting passwords to troubleshooting lms/portal issues that students had. Responsible for escalating any issues that couldn't be resolved as a tier one technician. Also offered technical support to faculty and staff which can include email support as well as bb or angel support. Guiding the teachers – more... through any issues they might have posting their lessons online or even resetting quiz's for students in bb. – less

A great company to work for. There is always a push to better support the employee. Management believes that employees are there biggest strength.

On a day to day basis Ellucian is a fun and engaging place to work. If you are look at a position you can see your self in long term and don't having long hours on occasion this is the place for you. Ellucian truly cares for its employees and does many things to keep them happy. If you are looking to launch a career and move up the ladder this can be – more... a great place to start but not a long term solution. Most believe the easiest way to get proper compensation after a promotion is to stay for a year then leave for a year and come back. – less

Friendly employees and teammates.
Good standard benefits.

I've worked for worse firms. It's nothing special. Average benefit plan.

Flexible learning culture. People are nice to work with. It is a nice place to work.