Ellucian

44 reviews

Ellucian Employee Reviews

  • Job Work/Life Balance
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  • Job Security/Advancement
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Good company dealing with an anxious installed base of Higher Education schools
Regional Vice President (Former Employee), Fairfax, VAAugust 19, 2015
Pros: The leader in Higher Education software marketshare
Cons: Moving away from Higher Education experienced staff
A lot of changes at Ellucian in the last 12 months with a new CEO from outside Higher Education, changes at the Executive Sales Management level bringing in non-Higher Education salespeople, and the VC H&F just selling off and divesting it's majority ownership interest to TPG Capital..

The race is on to get Banner 9 completed before Workday completes their fully Cloud enabled Student system, and the Oracle PeopleSoft rush to meet their Cloud offering commitment for Higher Education.

The Ellucian Datatel base is getting more and more concerned about the lack of investment in contemporizing the Colleague product which it is getting 'long in the tooth' - all the while experiencing maintenance fees increase at least 5% year over year.

Ellucian can expect companies like Campus Management and Three Rivers Systems recently acquired by Unit4 to aggressively attack the aging Datatel Colleague base.
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Very Customer focused and Innovative
Sr. System Administrator (Current Employee), Prairie View A&M UniversityAugust 10, 2015
Lots of operation, projects and day to day services fulfillment.
Innovative way to use technology, constant improvement of serving customers.
Great management where get opportunity to make decisions.
Fun working with colleagues.
Nothing
Troubleshooting
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Poor enviroment
Proposal Writer and Client Partner (Former Employee), Scottsdale, AZJuly 29, 2015
Pros: Nice people, good solutions
Cons: Management, management, management
This company may have been good at some point, but has become a scary place to work. Continued changes in direction, management, layoffs of complete departments- all result in fear-based management.

Decent products, but management is very unprofessional. New CEO is complete diversion from corporate reputation previously experienced by a solid, energizing company.
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great manager and team and employees that we supported.
Desktop Support Specialist (Former Employee), Fairfax, VAJuly 18, 2015
Pros: free fruits and begals once a month
Cons: I can not think of anything negative. I had 13 great years.
Get to work at 7:30 am.
check my tickets and prioritize them
check my emails and answer any that require my attention
check the boardrooms, to make sure, no cables were disconnected the night before, by one of the employees, who used the boardroom.
at 9:30 have our what is hot meeting with the team, to discuss what is important to the team, like need to leave early, or need help with a particular difficult ticket and then the manager gives us an update on any upcoming projects or hot issues that he wants us to check. ex. when we upgraded to windows 8, some laptops were not able to boot, so we had to regroup as a team and assign, one of our leaders to research possible solution and report back to the team, so that is hot, since it was affecting random employee on the road and had to find a solution or work around solutions. After researching, we found a solution, to use Microsoft DaRT Diagnostic Repair Tools and that resolved the hot issue.
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Management
ACCOUNT EXECUTIVE (Current Employee), Indianapolis, INJuly 1, 2015
Not a positive environment. Poor leadership. No relational skills. New CEO impacting change hopefully for the better.
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Good Company
Director (Former Employee), Fairfax VAMay 21, 2015
Pros: Leader in Higher Ed Market
Cons: Clickish - Does not value their employees
Ellucian has great potential. They lack any real accountability at the higher levels of management. The lower level are used as human bullet sponges and seldom last more than a year or two. Product Development is especially problematic. They consistently walk through delivery deadlines with no repercussions and as a result customer trust equity has been squandered.

They don't value their employees. I worked there for over a year and was recently riffed. They couldn't fire me on performance issues so they told my that my position was going away then posted an opening for my position the next day.
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Good Company
Technical Support (Former Employee), Maitland, FLApril 23, 2015
Good Company. Work atmosphere is great. Management is professional. Supervisors are professional as well. Coworkers are nice and great to work with.
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Interesting place to work for.
Manager, Software Development (Current Employee), Waltham, MAApril 8, 2015
Loads of work. no support for remote staff. All about getting the job done. Leader in the industry, lots of heroic act. good people to work with.
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Good place to work with lots of opportunity
Senior Unix/Storage Administrator (Former Employee), Maitland, FLMarch 24, 2015
Supported multiple sites both in a hosted environment and remotely managing all hardware and OSes related to production environments of production Higher Education systems.
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Good company but in transition right now
Senior/Lead Quality Assurance Analyst (Current Employee), Fairfax, VAMarch 23, 2015
This is a growing and good company to work for and has fair compensation. But the company is in transition. It is also now a global company as a result of the Ellucian and SunGard merger a while back.
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Undergoing organizational changes
Senior Project Manager, Software Development (Former Employee), Salt Lake City, UtahMarch 20, 2015
Fast paced environment with high expectations from management.
Challenged with old technology and communications between US and offshore teams.
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Don't waste our time
Project Manager (Current Employee), Fairfax, VAFebruary 2, 2015
Pros: salary
Cons: everythng
Overworked, with no work life balance. Limited training in a cut-throat environment. Worked for many years here with limited if any advancement.
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Do not get excited!
Help desk (Former Employee), Maitland, FlNovember 9, 2014
Pros: good pay, unlimited coffee, tea, soda
Cons: job security, anti social atmosphere, no training, open door policy
A cut throat company that only hires contractors-no job security.

Old outdated computers that new hires are expected to repair.

Imbalance of female employees.

Training is a "stress interview" a game of chess.
Questions earn you a pink slip for incompetence.

A+ certification needs to be included in job description.
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Short Training, Big Expectations
Help Desk Technician (Former Employee), MaitlandOctober 23, 2014
Pros: free snacks and drinks
Cons: training isn't long enough to learn everything
2 Weeks of training followed by constant application toggling after training to do your job.
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Great Internship
TECHNICAL SUPPORT PAID INTERN (Former Employee), Malvern, PAOctober 19, 2014
Worked for a great flexible manager! Couldn't ask for more from the culture of the company.
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Productive, leading, and innovative company with a winning strategy and approach to sales and services
Director, Latin America Services and Solutions (Current Employee), RemoteOctober 13, 2014
The company partners with its employees to enable them to advance in their career paths and professional objectives. Senior leaders often engage with employees to mentor and learn from them. Colleagues are like family and are always happy to help and work together with you to achieve your goals. You always learn something new, and have the opportunity to travel the globe.
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Great place bad management
Inside Sales Associate (Former Employee), Fairfax, VAOctober 7, 2014
Pros: sales team is great
Cons: sales director needs to know products in order to get paid a high salary
Ellucian is a great place to work at. The people are nice and helpful. Management however is another story. They have little sales management experience and do not understand the job themselves or the product offering for that matter. I left because of that and management didn't like a certain race of people.
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A fantastic place to work
Chief Information Officer (Current Employee), NationwideJuly 15, 2014
Ellucian is one of the best companies in America.

The team is wonderful, intelligent and innovative. Management has a vision and executes it well.
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Good place to work.
IT Help Desk Specialist (Temp) (Former Employee), Maitland, FLJune 22, 2014
Pros: weekends off
Great staff people will help you do better at your job.
Only work with education it get easy if you have every been in college, it helps with your calls.
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Fun work place with lots of motivation and perks
Help Desk Agent (Former Employee), Maitland, FLMay 8, 2014
Pros: free food, candy, fridge stocked with free sodas, and popcorn machines on the floor an break rooms
Cons: short breaks. high stress. lazy management
On a typical day I would come in an take calls from students, teachers, and staff from various universities and institution all over the US and help them with any technical problems they may be having with the schools systems.
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