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Ellucian
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39 reviews

Ellucian Employee Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Good Company
Director (Former Employee), Fairfax VAMay 21, 2015
Pros: Leader in Higher Ed Market
Cons: Clickish - Does not value their employees
Ellucian has great potential. They lack any real accountability at the higher levels of management. The lower level are used as human bullet sponges and seldom last more than a year or two. Product Development is especially problematic. They consistently walk through delivery deadlines with no repercussions and as a result customer trust equity has been squandered.

They don't value their employees. I worked there for over a year and was recently riffed. They couldn't fire me on performance issues so they told my that my position was going away then posted an opening for my position the next day.
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Good Company
Technical Support (Former Employee), Maitland, FLApril 23, 2015
Good Company. Work atmosphere is great. Management is professional. Supervisors are professional as well. Coworkers are nice and great to work with.
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Interesting place to work for.
Manager, Software Development (Current Employee), Waltham, MAApril 8, 2015
Loads of work. no support for remote staff. All about getting the job done. Leader in the industry, lots of heroic act. good people to work with.
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Good place to work with lots of opportunity
Senior Unix/Storage Administrator (Former Employee), Maitland, FLMarch 24, 2015
Supported multiple sites both in a hosted environment and remotely managing all hardware and OSes related to production environments of production Higher Education systems.
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Good company but in transition right now
Senior/Lead Quality Assurance Analyst (Current Employee), Fairfax, VAMarch 23, 2015
This is a growing and good company to work for and has fair compensation. But the company is in transition. It is also now a global company as a result of the Ellucian and SunGard merger a while back.
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Undergoing organizational changes
Senior Project Manager, Software Development (Former Employee), Salt Lake City, UtahMarch 20, 2015
Fast paced environment with high expectations from management.
Challenged with old technology and communications between US and offshore teams.
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Don't waste our time
Project Manager (Current Employee), Fairfax, VAFebruary 2, 2015
Pros: salary
Cons: everythng
Overworked, with no work life balance. Limited training in a cut-throat environment. Worked for many years here with limited if any advancement.
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Do not get excited!
Help desk (Former Employee), Maitland, FlNovember 9, 2014
Pros: good pay, unlimited coffee, tea, soda
Cons: job security, anti social atmosphere, no training, open door policy
A cut throat company that only hires contractors-no job security.

Old outdated computers that new hires are expected to repair.

Imbalance of female employees.

Training is a "stress interview" a game of chess.
Questions earn you a pink slip for incompetence.

A+ certification needs to be included in job description.
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Short Training, Big Expectations
Help Desk Technician (Former Employee), MaitlandOctober 23, 2014
Pros: free snacks and drinks
Cons: training isn't long enough to learn everything
2 Weeks of training followed by constant application toggling after training to do your job.
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Great Internship
TECHNICAL SUPPORT PAID INTERN (Former Employee), Malvern, PAOctober 19, 2014
Worked for a great flexible manager! Couldn't ask for more from the culture of the company.
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Productive, leading, and innovative company with a winning strategy and approach to sales and services
Director, Latin America Services and Solutions (Current Employee), RemoteOctober 13, 2014
The company partners with its employees to enable them to advance in their career paths and professional objectives. Senior leaders often engage with employees to mentor and learn from them. Colleagues are like family and are always happy to help and work together with you to achieve your goals. You always learn something new, and have the opportunity to travel the globe.
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Great place bad management
Inside Sales Associate (Former Employee), Fairfax, VAOctober 7, 2014
Pros: sales team is great
Cons: sales director needs to know products in order to get paid a high salary
Ellucian is a great place to work at. The people are nice and helpful. Management however is another story. They have little sales management experience and do not understand the job themselves or the product offering for that matter. I left because of that and management didn't like a certain race of people.
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A fantastic place to work
Chief Information Officer (Current Employee), NationwideJuly 15, 2014
Ellucian is one of the best companies in America.

The team is wonderful, intelligent and innovative. Management has a vision and executes it well.
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Good place to work.
IT Help Desk Specialist (Temp) (Former Employee), Maitland, FLJune 22, 2014
Pros: weekends off
Great staff people will help you do better at your job.
Only work with education it get easy if you have every been in college, it helps with your calls.
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Fun work place with lots of motivation and perks
Help Desk Agent (Former Employee), Maitland, FLMay 8, 2014
Pros: free food, candy, fridge stocked with free sodas, and popcorn machines on the floor an break rooms
Cons: short breaks. high stress. lazy management
On a typical day I would come in an take calls from students, teachers, and staff from various universities and institution all over the US and help them with any technical problems they may be having with the schools systems.
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Good Place to work at
Level One Technical support Rep (Former Employee), Rochester, NYApril 24, 2014
Great place to work at if you enjoy tech support. Contracts tend to be a little short
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fair working conditions good computers
Help Desk Analyst (Current Employee), Maitland, FLMarch 11, 2014
work evening shift 1/2 hour lunch two 20 minute breaks nice coworkers the work is with schools all over the country
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poor executive management
Senior Manager of Call Center (Former Employee), Maitland, FLFebruary 26, 2014
Pros: n/a
Cons: not management properly
poor practices in hiring the right people, HR running business but does not understand business needs
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Average Workplace
Contract Specialist, Sr. (Current Employee), Malvern, PAFebruary 10, 2014
Pros: may work from home during inclement weather
Cons: lack of structured training, unfriendly co-workers
Ellucian is located in a very modern facility in Malvern PA. Many of the employees work from their home and not in the office. The job itself is not difficult; however the on-job training is poor.
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Work Experience
Engagement Manager (Current Employee), Maitland FLFebruary 5, 2014
Fantastic place to work and most all employees are great to work with. However, I found that the culture in my department was not supportive of personal growth. I truly felt that "survival of the fittest" was the unspoken measurement

About Ellucian

Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, – Read more

Ellucian Salaries

Help Desk Analyst
$13.00 per hour
Director
$88,000 per year