VETERINARY ASSISTANT AND RECEPTIONIST
Elmhurst Animal Care Center - Elmhurst, IL

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Elmhurst Animal Care Center is a full service animal hospital open 7 days a week. We offer a non-appointment system which requires our staff to be energetic and motivated. We are currently looking to fill a position for one veterinary assistant and one receptionist. Experience is preferred; however we are willing to train the right individual for our team!

RECEPTIONIST DESCRIPTION:
Receptionists focus on client service and communication. He or she is the first and last contact clients have with the hospital and are the key to creating first and lasting impressions. Applicant must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person and by phone and e-mail. Must be out-going and warm, and be able to create lasting bonds with our patients and clients!

VETERINARY ASSISTANT DESCRIPTION:
A veterinary assistant handles inpatient and outpatient care, working hand-in-hand with veterinarians. They assist in exam rooms by taking patients’ history, vital signs and weight; preparing vaccines; collecting samples and running diagnostic tests; providing client education; and assisting with animal restraint. Assistants also may see their own rooms for procedures such as suture removal, nail trim, vaccine administration when a doctor exam is not required, long-term medication monitoring testing, surgery admission and discharge. Assistants directly impact doctors’ productivity, client service and patient care. Assistants play a key role in communicating with clients in person and by phone for follow-up care and patient monitoring.


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