An appreciative work experience.
Shuttle driver/Manager-Locks-Security Dispatch (Former Employee) – Elmhurst, IL – May 1, 2017
When I began at Elmhurst College as a driver, it was expected to be a two year job. As services expanded, my skills as a manager were recognized and I was promoted to the manager of the drivers and the entire Shuttle bus program. The culture was both academic and professional. I had frequent contact with professors and administrative people in my line of responsibility. The entire experience was a joy, partially because of the support I got from my manager, but also the variety of tasks I was presented with and allowed to perform. The hardest part of the job was employee evaluations and discipline. Even this difficulty was rewarding because most employees were older, and didn't expect anything to be handed to them. They accepted the responsibility for safe transport of students while maintaining appropriate behavior in their presence.
My manager was both completely professional, yet empathetic. He was a great leader and encouraged successes. He complimented appropriately and often enough, but knew when to draw the line. He was always supportive and fair which fed my abilities to do the same.
Environment, people variety, challenges
Some hot summer work in non-air conditioned buildings, and intermittent bad weather for driving for the whole team.