Pros: free lunch, but horrible. discounted rooms, if you are able to find them.
Cons: poor health insurance - aetna
I was at Embassy Suites for almost eight years. I worked at the front desk for one year then moved into the administrative assistant postion for the GM and the sales staff.
During the folowing seven years, I went through four Director of
Sales, any directors postions were cut to eliminate costs. More pressure and responsibilities were placed on supervisors. – more... Many of them were left go due to lack of experience.
SALT scores are always low. The last year I was there, the yearly employee reviews were at all time low.
PROFIT is the most important thing. Big promises for future business but rarely met without going to GM. Then the GM and sales team would scramble to make guests happy.
The lines for comp. breakfast and drinks were always exessive due to lack of staff. Management didn't want to hear need staff is needed, however, they didn't want to give BMG Certificates or hotel cerificates.
It took almost two years to replace the director of finance since PROFIT is the most important than emploee's welfare.
Currently, hotel is without DOS and ASST. GM? PROFIT SAVINGS?
HR is strictly by the book. Well depending what and who the situation is about. HR Director doesn't want to be brought into a possible law suit. – less