Insurance Consultant/ Call Center (Former Employee) – Spindale, NC – July 25, 2017
Great environment relaxing & a unique learning experience. I learned allot about insurance rates & the real reason doctors make you wait so long in the waiting room. Reason being best insurance goes first.
Patient Advocate (Current Employee) – Brooklyn, NY – July 13, 2017
This is probably one of the best companies I have ever worked for. My manager is great and his manager is just as great. The company culture from my perspective is relaxed and fair. If you are doing your job to the best of your abilities, you will be rewarded accordingly. The lack of job security is only because my job is part of a pilot program and after a year there is still a lot of uncertainty.
EDI Specialist (Former Employee) – New York, NY – July 12, 2017
• Troubleshooting and facilitating the resolution of any identified data file transmission and transaction errors including verification that all communication links and interfaces are working correctly and communicating appropriately.
Medical Records Clerk/Administrative Assistant (Former Employee) – Melville, NY – July 11, 2017
This was a temp job at Emblem Health , this was not a full time position. I learned a lot about medical Records and the Hedis Project. This was a seasonal job, so there was no benefits involved , I acquired this position through an Agency
Customer Service Representative Senior (Current Employee) – Melville, NY – July 8, 2017
I have been with this Company thru 2 mergers now. We have as a group ,management and employee, always pulled together to get the job done. We have with full support of management , made any adjustments necessary to accommodate all changes that came about. There were many in the past 20 years on this job and in the health insurance field in general. The job is not not easy. You are required to be proficient in insurance plan information, claims payment information and Insurance law both at the state and local level. You also represent government program s who have their own precise set of regulations. Because of the nature of the job there is very little down time. The customer s needs must come first. This probably is the hardest part of the job to get used to. The most rewarding part of this job is you are actually in a position to help people.
Customer Service Specialist (Former Employee) – Hollywood, FL – June 29, 2017
a typical day is doing your daily task which is to assist member with their issues. i learned hoe to patient,. the hardest part of job is not having all the tools to help members. most enjoyable part is to know that members were pleased with you and you did a job well done
Workflow Management Coordinator (Former Employee) – New York, NY – June 28, 2017
A typical day is very productive because you are constantly busy. I have learned to multitask and manage the workflow assignment. The culture is great and the hardest part of my job is getting the information from some of the Provider Relations Representatives. The most enjoyable part is having achieved the goals set for the day.
Lead Rates Specialist (Former Employee) – New York, NY – June 22, 2017
EmblemHealth is the combination of two former health insurance companies that merged. I came from the GHI side. I found that while the merger appeared to be a good one, internally there was a split between those that came from GHI and those that came from HIP. Each side wanting to protect their own.
Customer Service Advocate III (Former Employee) – Hollywood, FL – June 14, 2017
Working here was the best 8 years of my life. The company was a family oriented environment. There was always an open door policy. I would refer many people to work for Emblem Health because it is a great company to work for.