Pros: friendly and helpful team of technicians, as well as being knowledgable
Cons: extensive hours at work, some low level management issues, and a terrible commute
Work environment was good, but there was a constant flux in the staffing that was needed due to budgetary issues.
High amount of work throughout the day, especially on Win 7 project I was on. Was very understaffed and had high amount of hours for this.
Management was in a state of flux due to reorganization, but overall the management staff was good at the mid and upper level.
My co-workers were one of the main things that made the day to day work enjoyable.
The hardest parts of the day were the commute in and out of NYC. On average, the commute was 4 hours total. There was no time to spend with wife and two small sons. Also having another child would add to this. The other part that was difficult was having the staffing for the Win7 project constantly changing and becoming understaffed. There were also unrealistic timelines put on the team given the management, software, and staffing issues.