Pros: 24/7 news channels, fridays are lunching out or carry outs
Cons: on the fly changes to production, 24/7 support for enhancements, ad-hoc changes
Typical day starts with Customer conference calls to setup a new project plan based on signed SOW. Existing customer enhancements and requirements keep changing.
Co-workers are excellent in supporting and knowledge sharing.
Hardest part of the job is to manage the plan according to ad-hoc changes by the customer.