Customer Service Representative (Former Employee) – Atlanta, GA – September 6, 2016
the hardest part of my job was when I was not able to help a patient the most enjoyable was to be able help someone with their bill--I loved my co-workers they were wonderful as was my co-workers at Morristown-Hamblen Hospital. I learned patience with everyone I dealt with including managment and co-workers.
at time i work there excellent health insurance
working holidays and all shifts it is a hospital after all
Nurse Tech II (Former Employee) – Atlanta, GA – September 4, 2016
busy,fast pace,and a experience! Everyone is not fit to work in a fast pace environment! it takes a lot of courage.Bed side lights are going off, phones are ringing ,and every patient wants that one on one care!
Coding Specialist/Patient Account Rep II (Current Employee) – Decatur, GA – September 1, 2016
Great company ! It just depends on the location where you work and department. The coders at the downtown Decatur location are not totally remote and you have some departments that where the coders are not remote at all. Management at this location are micromanaging and do not allow for employee advancement which creates a high turn over.
Medical Secretary/Receptionist (Current Employee) – Atlanta, GA – August 31, 2016
EMORY allows their physicians to run there clinic like its their own practice. And Job security is not promise here. If you are not a manager, a Doctor, or clinical you are treated like you are beneath them.
Patient Access Specialist (Former Employee) – Decatur, GA – August 29, 2016
My title was Patient Access Specialist, however I was on a different team within Patient Access so I did not take phone calls I actually made phone calls and worked on several projects to improve the overall patient experience as well as Emory Clinics providers schedules.
worked with great people, very intelligent, willing to help
pay is not that great, also my roles did not fit my job title description at all
A/R Representative (Former Employee) – Decatur, GA – August 3, 2016
The staff are absolutely great to work with, they are always willing to share knowledge. Have lost approx. 24 coworkers in less than 10 months & 1/2 of the new staff that just started w/in last 4+ months have quit or leaving now. The hardest part is getting daily phone calls with un-happy patients that don't understand their bills. A lot of previous payments have been moved from one invoice to another and they don't understand why their money was moved and when there was an-overpayment- that money was absorbed and never refunded. Some payments don't even show up on their statements. When you can help a patient and can take the time to go over every line item with them it is very rewarding. Another point- while there is some potential to grow, once you reach a certain level there is no where to go and trying to transfer to another department is almost impossible ie: management makes it that way. There are a lot of upper management leaving (VP, Directors, etc.)
Coordinator / Admissions Representative (Former Employee) – Atlanta, GA – July 14, 2016
Greeted patients checked patients in and out. Made appointments. Collected payments from patients. At the end of the day I handled my batch, which is my money bag. I would count it up and record and place it.
Fns (Current Employee) – Atlanta, GA – June 30, 2016
Good pay good benefits good people like the location working there is cool..................................................................... love working there looking forward to working many years at Emory hospital
Patient Service Coordinator (Former Employee) – Emory Clinc Decatur,Ga – June 28, 2016
Emory is. okay place to work but the employees and supervisors are the problem. I have seen employees talk about each other to management, staff and patients. Management are just as bad they have favorites among employees they are responsible for your raises and they will hold you back. Being a patient service coordinator you work hard. I only got one :30 minute lunch and no morning or evening breaks. Working in a overwhelmingly, fast -pace environment seeing 200 a day and 1200 in a week patients. Working in a multiple specialty practices for several doctors and that location kept hiring new doctors knowing that there were only three front desk patient service coordinator. We got know help from any other departments people to help the front-desk and when we did all they did was complaint. The supervisor and Administrator expected for you kill your self and they could careless about you. The supervisor and Administrator they didn't know what they were doing, shouldn't had the jobs.
It was a great learning experience. pay is not good could be better
Emory doesn't have advancements opportunities. Open up more jobs for external and internal candidates.
It a great place to learn if you are in the right departments
Leaving raises and promotios up to supervisors.no breaks not long enough lunches. no advancement, no good benefits